HELIOS HYSENBELLIU
Bronx
Summary
Motivated and detail-oriented professional experienced in coordinating projects, supervising teams, and managing operational demands. Adept at organizing resources, resolving challenges, and communicating effectively with clients. Known for reliability, leadership, and the ability to deliver consistent results in dynamic settings.
Overview
7
7
years of professional experience
Work History
Project Manager
ABM Industries
11.2025 - Current
- Strengthened client relationships through effective communication and timely support.
- Acted as primary contact for clients, coordinating meetings and addressing needs.
- Supported leadership across a 24/7 operation, ensuring smooth operational flow.
- Fostered a strong safety culture, maintaining a secure work environment.
- Developed work schedules, aligning staff assignments with service delivery goals.
- Conducted quality inspections daily, ensuring standards consistently met or exceeded.
- Identified revenue growth opportunities through additional service offerings.
- Maintained operational awareness, facilitating communication between clients and management.
- Monitored account financials, reporting on labor, expenses, and forecasting.
Supervisor
ABM Industries
07.2024 - 11.2025
- Supervise day-to-day janitorial operations and staff.
- Ensure service quality, cleanliness standards, and client satisfaction.
- Train, coach, and monitor employees for productivity and policy compliance.
- Manage schedules, delegate tasks, and coordinate building coverage.
- Provide operational updates and issue resolutions to management and clients.
Server
Via Garibaldi
03.2022 - 07.2024
- Delivered high-quality service while working as part of a team.
- Multi-tasked in a fast-paced environment, including double shifts and holidays.
- Handled cash and credit card transactions; balanced cash drawer nightly.
- Maintained professional communication with customers and staff.
Venetian Plaster Specialist
L'Artigiano LLC
09.2020 - 03.2022
- Worked on decorative plaster finishes for luxury brand stores across North America.
- Traveled to new store openings nationwide.
- Assisted design team with creation and installation of Venetian plaster wall/floor art.
General Construction
Diesel Contracting
03.2020 - 09.2020
- Participated in demolition, framing, drywall, painting, plastering, electrical, and plumbing tasks.
Busser
Eataly NYC Downtown
12.2019 - 03.2020
- Maintained dining room cleanliness, supporting opening and closing operations.
- Assisted staff during high-demand customer periods.
Housekeeping Lead
Fairbanks Princess Riverside Lodge
05.2019 - 09.2019
- Supervised housekeeping team ensuring cleanliness and sanitation standards.
- Trained new staff and provided performance feedback.
- Completed scheduled cleaning tasks efficiently.
Education
Bachelor of Science - Health Service Administration
Lehman College
Bronx, NY06-2027
Skills
- Decision Making
- Staff Discipline
- Active Listening
- Leadership Abilities
- Problem Solving
- Strategic planning
- Client relations
- Staff management
- Scope management
- Cross-functional collaboration
- Team bonding
LANGUAGES
English (Fluent)
Spanish (Conversational)
Italian (Conversational)
Bulgarian (Conversational)
Albanian (Native)
Timeline
Project Manager
ABM Industries
11.2025 - Current
Supervisor
ABM Industries
07.2024 - 11.2025
Server
Via Garibaldi
03.2022 - 07.2024
Venetian Plaster Specialist
L'Artigiano LLC
09.2020 - 03.2022
General Construction
Diesel Contracting
03.2020 - 09.2020
Busser
Eataly NYC Downtown
12.2019 - 03.2020
Housekeeping Lead
Fairbanks Princess Riverside Lodge
05.2019 - 09.2019
Bachelor of Science - Health Service Administration
Lehman College