Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Helison Cabral Gomes

North Attleboro,USA

Summary

Resourceful Senior Service Coordinator with a track record of high productivity and efficiency in task completion. Specializes in client relationship management, service delivery optimization, and conflict resolution. Exceptional communication, teamwork, and problem-solving skills to enhance service coordination efforts and achieve superior outcomes.

Overview

7
7
years of professional experience

Work History

Senior Service Coordinator

MedicallyHome Group
Boston, USA
04.2023 - Current
  • Coordinate with vendors to maintain precise timeline
  • Facilitated morning meetings to discuss daily tasks
  • Building and maintaining positive relationships with vendors to ensure effective patient care.
  • Modifying processes in response to evolving service requirements
  • Effective communication with medics and nurses maintained
  • Managed high-stress environments efficiently
  • Understanding and resonating with the different perspectives of team members, while fostering a positive and supportive work environment.
  • Developed and maintained strong relationships with customers to ensure satisfaction

Project Coordinator

Meet Caregivers
Newtonville, USA
03.2021 - 06.2022
  • Supervised implementation of COVID testing operations in several school districts
  • Ensured efficient collaboration between educational institutions and testing providers for COVID safety
  • Coordinated district-wide assessments successfully over multiple terms
  • Managed distribution of duties among onsite teams
  • Executed precise and timely sample collection

Shift Manager

Wendy's
Brockton, USA
03.2018 - 01.2021
  • Maintained high levels of customer satisfaction through proactive service
  • Juggled various tasks and responsibilities within a fast-paced environment.
  • Supervised and streamlined inventory processes in the restaurant
  • Facilitated continuous professional development for staff

Education

Real Estate Salesperson -

Freedom Trail Realty School
Massachusetts, USA
12.2020

High School Diploma - Criminal Justice

Southeastern Vocational Technical Highschool
South Easton, MA
06.2018

Skills

  • Effective communication
  • Leadership
  • Decision-making
  • Strategic thinking
  • Effective Time Management
  • Collaborative Team Leadership
  • Efficient Coordinator
  • Conflict resolution
  • Delegation
  • Critical thinking
  • Team Leadership
  • Strategic Planning

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual

Timeline

Senior Service Coordinator

MedicallyHome Group
04.2023 - Current

Project Coordinator

Meet Caregivers
03.2021 - 06.2022

Shift Manager

Wendy's
03.2018 - 01.2021

Real Estate Salesperson -

Freedom Trail Realty School

High School Diploma - Criminal Justice

Southeastern Vocational Technical Highschool
Helison Cabral Gomes