Hellen - Luna Rodriguez
Prescott,AZ
Summary
Organized Back Office Medical Assistant bringing experience in Primary Care offices. Anticipates provider needs and handles routine tasks without being asked. Efficient in managing records, and assisting with procedures.
Overview
6
6
years of professional experience
Work History
Back Office Medical Assistant
Advanced Dermatology And Cosmetic Surgery
Scottsdale , AZ
2022.04 - 2022.07
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Ordered prescription refills on behalf of existing office patients.
- Placed laboratory tests and scan results in EMR for provider review.
- Helped nurses and doctors with patient procedures such as laser therapy, biopsies and excisions.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Back Office Medical Assistant
Prescott Valley Family Medicine/ Optima Medical
Prescott Valley , AZ
2018.09 - 2022.01
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Ordered prescription refills on behalf of existing office patients.
- Placed laboratory tests and scan results in EMR for provider review.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Helped nurses and doctors with patient procedures such as EKG's, PFT's, biopsies, cultures, and cervical cancer examinations.
Back Office Medical Assistant
Mackenzie Dermatology
Prescott , AZ
2015.05 - 2017.09
- Busy office ( 60 patients on average)
- Ordered prescription refills on behalf of existing office patients.
- Helped nurses and doctors with patient procedures such as excisions, biopsies, light therapy .
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
Education
No Degree - Medical Assisting
Yavapai College
Prescott, AZHigh School Diploma -
Bagdad High School
Bagdad, AZ05.1994
Skills
- Diagnostic Testing
- Patient Relations
- Wound Care
- Blood and Tissue Collection
- Medical Histories and Vital Statistics
- Operating EKG Equipment
- Coordinating Drug Refills
- Routine Laboratory Testing
- Subcutaneous Injections
- Removing Sutures
- HIPAA Compliance
- EMR Systems
- Vaccination Administration
- Medical Procedures Understanding
Timeline
Back Office Medical Assistant
Advanced Dermatology And Cosmetic Surgery
2022.04 - 2022.07
Back Office Medical Assistant
Prescott Valley Family Medicine/ Optima Medical
2018.09 - 2022.01
Back Office Medical Assistant
Mackenzie Dermatology
2015.05 - 2017.09
No Degree - Medical Assisting
Yavapai College
High School Diploma -
Bagdad High School
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