HEMA BHARATH KUMAR NARRA
Chicago,IL
Summary
Microsoft Certified Senior Power Platform Developer with 5+ years of experience designing and delivering low-code solutions across finance, healthcare, and supply chain. Skilled in Power Apps, Power Automate, Power BI, Power Virtual Agents, Dataverse, and Dynamics 365 to automate workflows, build custom apps, and drive analytics. Proficient in Azure services (Logic Apps, Functions, SQL), APIs, and programming (C#, JavaScript, TypeScript, PowerShell) for seamless integrations. Experienced in Agile/DevOps practices, GitHub CI/CD, and ALM governance, ensuring secure deployments and optimized performance. Passionate about enabling organizations with scalable, high-performing Power Platform solutions that enhance efficiency and user experience.
Overview
5
5
years of professional experience
2
2
Certification
Work History
SENIOR POWER PLATFORM DEVELOPER
Applabs Tech Solutions Inc
11.2024 - Current
- Engineered and deployed customized Dynamics 365 solutions leveraging .NET and C# to enhance customer engagement and compliance workflows, reducing response times by 30%.
- Designed and configured Dynamics 365 forms, views, and dashboards, integrating SQL-driven analytics and Power BI for real-time compliance and performance reporting, boosting accuracy.
- Built and implemented Canvas Apps for ORT and Non-ORT certification requests, replacing legacy SharePoint apps and streamlining Capital One’s intake and certification processes.
- Developed and optimized Power Automate flows to manage intake scheduling, multi-level approvals, and deadline reminders, cutting manual processing time by 40%.
- Created and deployed Power BI dashboards with SQL Server and Dataverse integration, providing executives with real-time KPIs and audit metrics to improve decision-making.
- Integrated Power Virtual Agents with Dynamics 365 and Copilot, automating customer and employee support while reducing manual case handling by 25%
- Designed and deployed Copilot-ready Power Apps and Dataverse models, enabling natural language interactions and guided workflows across compliance and intake processes.
- Optimized apps and workflows using Azure Logic Apps, Power Automate, and advanced formula refactoring, reducing load times by 25% and improving operational efficiency.
- Deployed managed Power Platform solutions across Dev, UAT, and Production using GitHub-based CI/CD pipelines, ensuring secure and consistent releases.
- Debugged complex software issues, leading to a more stable product release.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
POWER PLATFORM DEVELOPER
Cognizant Technology Solutions
09.2023 - 10.2024
- Engineered a seven-stage Mobile Center of Excellence (MCOE) approval app to manage internal mobile app submissions across approvals, testing, and signoff workflows.
- Designed Power Apps Canvas Forms with stage-specific routing logic, automated rejection handling, and advanced UI components using PCF (PowerApps Component Framework).
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Developed Power Automate flows to send contextual notifications across all stages of the MCOE lifecycle, improving visibility and reducing delays.
- Integrated Power Apps with SharePoint Online, Dataverse, and SQL Server, ensuring secure, compliant, and efficient data handling.
- Managed security roles and RBAC within the Power Platform to enforce governance, maintain compliance, and protect sensitive business data.
- Built custom Dynamics 365 plugins and extensions to enhance CRM capabilities, enabling more tailored workflows and business rules.
- Implemented AI Builder and RPA flows to support Copilot-driven document processing and task automation across internal approval workflows.
- Created integrated data solutions with Dataverse and Azure Functions, ensuring seamless synchronization and enabling real-time data streaming for improved decision-making.
- Implemented ALM best practices with Power Pipelines and GitHub-based CI/CD automation, reducing deployment errors by 20% and ensuring consistent solution delivery across Dev, UAT, and Production.
- Led Agile ceremonies with onshore and offshore teams to drive sprint planning, velocity tracking, and continuous improvement.
POWER PLATFORM DEVELOPER
Accenture
08.2020 - 04.2023
- Delivered “The Wall,” a social intranet platform that improved engagement, collaboration, and recognition for 10,000+ users.
- Designed and deployed Canvas and Model-Driven Apps integrated with Dataverse and SharePoint for enterprise-wide updates.
- Built custom Dataverse tables to support data models and employee recognition workflows.
- Automated HR communications and lifecycle workflows with Power Automate, improving efficiency and reducing manual tasks.
- Developed Power BI dashboards tracking communication reach, adoption, and engagement KPIs for leadership insights.
- Implemented CI/CD pipelines with GitHub to manage deployments across Dev, UAT, and Production environments.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Continuously updated skills through training courses, workshops, and self-study staying current on industry trends and emerging technologies.
Education
Master of Science (M.Sc.) - Computer Science
Lewis University
U.S.08-2024
Skills
- Power Platform & Dynamics 365: Power Apps (Canvas, Model-Driven, Power Pages), Power Automate, Power BI, Power Virtual Agents, Dataverse, Dynamics 365 Customer Engagement & Service, Plugins, Business Process Flows, Workflows, Business Rules, PCF (PowerApps Component Framework), AI Builder, RPA, Copilot Agent Development, Copilot-Ready App Design, Semantic Modeling for Copilot
- Cloud & Integrations: Microsoft Azure (Logic Apps, Functions, App Services, API Management, Service Bus), Azure DevOps, GitHub, Power Pipelines, REST APIs, Microsoft Graph APIs, SharePoint (2016/2019, Online), Oracle, MySQL, SQL Server (2012–2019), Dataverse Integration, Data Migration
- Programming & Tools: C#, NET, JavaScript, TypeScript, PowerShell, HTML/CSS, jQuery, JSON, XML, Visual Studio, Visual Studio Code, Postman, Power BI Tools
- Data & Analytics: SQL-driven reporting, Dataverse data modeling, Advanced Power BI dashboards, KPI tracking, Compliance reporting, Forecasting analytics
- Security & Governance: Azure AD, MFA, Intune, Conditional Access, RBAC (Role-Based Access Control), Licensing & Security Model, Power Platform Governance, Solution Architecture, ALM Governance, CI/CD automation
- Methodologies: Agile/Scrum, DevOps practices, Sprint Planning, Backlog Grooming, Test-Driven Development (TDD), Troubleshooting & Remediation, User Training & Documentation
Certification
Microsoft Certified: Power Platform Developer Associate - PL -400
Microsoft Certified: Power Platform Functional Consultant Associate - PL-200
Timeline
SENIOR POWER PLATFORM DEVELOPER
Applabs Tech Solutions Inc
11.2024 - Current
POWER PLATFORM DEVELOPER
Cognizant Technology Solutions
09.2023 - 10.2024
POWER PLATFORM DEVELOPER
Accenture
08.2020 - 04.2023
Master of Science (M.Sc.) - Computer Science
Lewis University