Hila Sel

Project: Developed a custom Power Apps solution for internal ticketing and asset management, streamlining IT service requests, asset tracking, and team collaboration. The system was built using Dataverse and SharePoint Online, allowing users to submit, assign, and track tickets while generating insightful analytics through Power BI dashboards.

Key Responsibilities:

• Designed canvas and model-driven apps with Dataverse and SharePoint.
• Configured business process flows and field validations.
• Developed custom connectors for third-party APIs.
• Automated workflows with Power Automate.
• Created Power BI reports for tracking trends and productivity.
• Managed entity metadata, form customization, and command bar buttons using XrmToolBox.
• Worked on solution deployment and version control using GitHub.
• Debugged JavaScript errors using browser dev tools and Xrm.Page scripting.
• Managed user access controls and environment management.

Project: Designed and deployed an automated service request app using model-driven Power Apps, Dataverse, and Power Automate flows. Integrated legacy data sources through REST APIs and Azure Functions, reducing manual data entry and cutting request processing times by 40%.

Key Responsibilities:

• Designed, customized, and deployed enterprise Dynamics 365 CRM solutions to manage customer interactions, automate case handling, and integrate service request workflows.
• Developed model-driven apps leveraging Dataverse entities, relationships, and business rules to support CRM functionalities.
• Customized forms and views, implemented business process flows, and added client-side scripting with custom JavaScript to enhance user interactions.
• Built custom plugins and workflows to handle complex business logic within Dynamics 365 CRM.
• Integrated Dynamics 365 CRM with external systems through REST APIs and Azure Functions for real-time data synchronization.
• Managed solution packaging, managed/unmanaged solutions, and deployed changes using Azure DevOps and GitHub for robust ALM practices.
• Created dynamic dashboards and reports using Power BI for actionable customer and sales insights.
• Provided troubleshooting and performance tuning of forms, plugins, and JavaScript for optimal CRM performance.

Project: Developed an Employee Directory and Organization Chart solution using Power Apps and SharePoint Online, enabling users to search employees, view organizational hierarchies, and find contact details. The solution integrated with Active Directory (AAD) and Dataverse, pulling in real-time employee data and security roles.

Key Responsibilities:

• Built canvas and model-driven apps for hierarchical employee structures.
• Integrated AAD user data into Dataverse and SharePoint.
• Configured role-based access and UI visibility.
• Automated HR processes with Power Automate.
• Designed Power BI dashboards for HR analytics.
• Developed custom JavaScript for form validations and command bar actions.
• Worked on PCF control development for data visualization.
• Managed environment lifecycle and solution packaging.
• Used Azure Functions for batch data processing.
• Collaborated with stakeholders to enhance application usability.

Project: Led the migration of legacy SharePoint 2013 solutions to SharePoint Online, focusing on document management, site modernization, and process automation. Developed custom SPFx web parts, migrated InfoPath forms to Power Apps, and implemented Power Automate workflows to replace SharePoint Designer workflows.

Key Responsibilities:

• Developed custom SharePoint Framework (SPFx) web parts using React and TypeScript.
• Migrated SharePoint Designer workflows to Power Automate.
• Configured SharePoint lists, document libraries, and site permissions.
• Implemented security trimming and user access control.
• Developed custom REST API integrations.
• Created PowerShell scripts for bulk data migration.
• Used PnP PowerShell and CSOM/JSOM for managing SharePoint sites.