Hemant Borase
Livermore,CA
Summary
Visionary IT professional with over 20 years of experience, specializing in the eSIM/USIM domain and smart card technologies including UICC and eUICC. Proven track record of leading projects to successful completion while identifying and mitigating potential errors early to reduce costs and save time. Recognized for exceptional leadership skills, fostering collaboration among internal and external teams to exceed customer expectations. Dedicated to driving innovation in the IT sector with a focus on delivering impactful results.
Innovative and exceptionally creative to foster ideas that impel the organization towards a result-oriented direction. Impeccable management and leadership skills with abilities to work independently as well as a team. Driven by new challenges and adept at adapting to any cultural and business environments.
Overview
21
21
years of professional experience
Work History
Vice President, Global Head-Technical Consultants
Giesecke + Devrient Mobile Security
San Jose, CA
04.2022 - Current
- Leading a global team of SMEs, Solutions Architects, also known as Technical Consultants, responsible for eSIM OS, SMDP+, SMSR, eIM, OTA, MDM, and Entitlement servers, hosted in private and public clouds for key, IoT and automotive customers globally.
- Responsible for the North American team of customer product management and the SWE team, focusing on the North American market.
- Interface with senior management involved in strategic planning, key initiatives, providing product updates, customer multigenerational product planning, and team/resource planning.
- Technical DRI leading OEM account in the Bay Area – smartphone and wearable, IoT – double-digit million revenue.
- Responsible for the overall planning, execution, and success of projects in mobile network operators, device makers, and automotive companies.
- Communication with carriers, mobile network operators in North America, and globally for device launch and interoperability in the eSIM and OTA domain.
- Communicating key customer requirements to R&D teams in Europe for eUICC OS and SMDP+.
- Pre-sales and post-sales technical support, RFI/RFP support. Selection and identification of the right silicon chips and G+D OS for customers.
- In charge of managing the engineering test team and overseeing operational staff who test, troubleshoot, and qualify the UICC products of G&D and mobile devices of various OEMs.
- Responsible for setting objectives, analyzing and measuring the team's performance KPIs, dispute management, resource planning, recruitment, and training/onboarding.
- Working closely with users to ensure the project meets business needs.
- Coordinating with the cross-functional teams and resolving key bottleneck issues, and process optimization.
- Driving innovation by leading by example and using incentive schemes to encourage IP submission.
- Active involvement in PoCs and MVPs to push the latest products and technologies in the market.
- Yearly planning and budgeting for teams, and negotiations with vendors.
Director of Technical Account/Project/OEM Product
Giesecke + Devrient Mobile Security
San Jose, CA
10.2017 - 03.2022
- Responsible for a team of technical account and customer product management for key OEMs and MNOs in North America.
- Technical DRI leading OEM account in the Bay Area – smartphone and wearable, IoT – double-digit million revenue.
- CBRS - OnGo Alliance – Representative in the Technical Working Group to draft specifications and contribute on behalf of the company.
- Responsible for setting objectives, analyzing, and measuring the team performance, and dispute management.
- Working closely with users to ensure the project meets business needs.
- Coordinating with the team and resolving key bottleneck issues.
- Estimation and provision of the budget for the TAM and Test team, procuring test equipment for the lab.
Manager -Test Engineering
Giesecke & Devrient America Inc.
Dulles, VA
07.2014 - 09.2017
- Responsible for the Integration and Test Team based out of Dulles, VA - Regional HQ of G+D in North America.
- Worked closely with North American mobile network operators, SIM, eSIM, and Java card applet testing and qualification.
- Technical DRI for Softcard - NFC-based Payment and Transit Wallet (Android-based) - Testing (EMVCo), VISA, MasterCard, AMEX, etc. card personalization and testing with payment terminals.
- Guiding team - Identifying and performing interoperability tests with (e)UICCs, eSIMs, mobile devices, and SMDP+, as well as the server for NFC, payment, and global platform (TSM).
- Help and guide the team to perform troubleshooting on UICC and various mobile phones.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created monthly reports for senior management summarizing operational performance metrics.
- Trained employees on additional job positions to maintain coverage of roles.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Yearly Objective setting and performance evaluations
Senior Integration and Test Engineer
Giesecke & Devrient America Inc
Dulles, VA
07.2011 - 06.2014
- Responsible for developing a test plan, a test strategy for Mobile Network Operators, and Device Makers.
- Onsite testing and troubleshooting of UICC cards, LTE network, smartphones, and modems.
- Development of tools and utilities in C# .NET, and development of Java Card Applet PoCs/MVPs.
- Participated in bug triage meetings with developers and project managers.
- Created traceability matrices between user stories and test cases.
- Documented defects found during testing process.
- Analyzed system requirements to create test cases.
- Generated technical reports for customers.
- Finished projects on time and within budget.
- Created test data for validating scenarios based on functional requirements.
- Conducted functional, performance, stress and regression tests.
- Conducted analyses addressing failure, reliability or yield improvement.
- Performed testing to determine functionality or optimization.
- Utilized mathematical skills and understanding of engineering principles to design new products.
- Collaborated with development teams on fixing bugs and improving existing features.
- Prepared estimates and budgets.
- Worked with cross-functional teams to achieve goals.
Technical Manager and Lead Engineer
Giesecke & Devrient India Pvt. Ltd
Pune, Maharashtra (India)
03.2006 - 06.2011
- Responsible for a team of software engineers and testers.
- Java Card Applet Development, SIM Card OS Development, and customization per mobile network operator requirements.
- Development of Tools in C# and C++.
- Delivered comprehensive training sessions on new technologies and systems to client staff.
- Delivered updates to appropriate stakeholders on project's status and feedback gleaned from clients.
- Source Code Repository Management in ClearCase, CR Management in ClearQuest.
- Participated in architectural and engineering planning and design.
- Communicated well with project teams, internal clients and external parties.
- Authored technical documentation, including system design specifications, user manuals, and maintenance guides.
- Provided insights to executive leadership on new trends for office environment.
Software Engineer
M-Tech Innovations Pvt. Ltd
Pune, Maharashtra (India)
04.2004 - 01.2006
- Developed and maintained scalable software applications for various platforms, such as Visual Basic and Oracle.
- Responsible for projects: Pan Card printing, Income Tax Dept, India, biometrics, and smart card-based employee access control and attendance system (contact and contactless).
- Integrated third-party APIs and services to enhance software functionality and interoperability.
- Designed, developed and implemented firmware to support embedded system product concepts.
- Identified opportunities for process improvements to decrease in support calls.
- Improved and corrected existing software and system applications.
- Assisted in the estimation of project scopes and timelines during planning phases.
- Collaborated with cross-functional teams to gather and define requirements for new software features.
- Documented software designs and architecture for future reference and maintenance.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
Education
Master of Science - Computer Science
University of Pune
Pune -India03-2004
Bachelor of Science - Computer Science
University of Pune
Pune (India)03-2002
Skills
- Programming Knowledge: C#, NET, Java for Java Cards
- Knowledge of cryptography, ETSI, 3GPP, GSMA specs
- Basic knowledge of AI
- Leadership and team management
- Customer Product Management
- Technical presales and post-sales support
- Analytical, Problem Solving
- Portfolio optimization
- Performance monitoring
- Performance data analysis
- Metrics tracking
- Coaching and mentoring
- Verbal and written communication
- Results-driven
- Staff development
Languages
English
Professional
Hindi
Professional
Marathi
Native/ Bilingual
References
References available upon request.
Timeline
Vice President, Global Head-Technical Consultants
Giesecke + Devrient Mobile Security
04.2022 - Current
Director of Technical Account/Project/OEM Product
Giesecke + Devrient Mobile Security
10.2017 - 03.2022
Manager -Test Engineering
Giesecke & Devrient America Inc.
07.2014 - 09.2017
Senior Integration and Test Engineer
Giesecke & Devrient America Inc
07.2011 - 06.2014
Technical Manager and Lead Engineer
Giesecke & Devrient India Pvt. Ltd
03.2006 - 06.2011
Software Engineer
M-Tech Innovations Pvt. Ltd
04.2004 - 01.2006
Master of Science - Computer Science
University of Pune
Bachelor of Science - Computer Science
University of Pune
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