Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Hemant Kapadia

Program Director
Lone Tree,CO

Summary

Determined, and accomplished senior-level client delivery leader, with extensive 22+ years success across all core functions of Sales/Pre-Sales/Delivery, and strategy. Successfully executed several large transformation engagements thereby help client achieve their IT and Business strategic vision.

Strong background in Client Relationship, Business Development, P&L Management, Digital Transformation Program management of large scale strategic outsourcing relationships.

Critical thinker, ability to tackle complex business problems and bring creative solutions, with passion for problem solving. Effectively balance targets within matrix based organization, optimizing long-term success for the clients thereby driving achievement in sustained growth.

  • 15+ years of people management experience working with graphically distributed diverse teams
  • 10+ years of experience in leading Products development, and executing large legacy modernization and digital
    transformation and cloud migration engagements
  • 8 + years of proven track record of working with senior level C-suite executives and decision makers.

Overview

22
22
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Engagement Partner | Program Director

Cognizant
Denver, CO
03.2022 - Current
  • Business Leader responsible for over $ 80 mn portfolio of business spanning across various lines of Business of Insurance Industry
  • Drive strategic solutions to solve critical legacy modernization and IT Digital Transformation
  • Build futuristic and targeted industry solutions thereby enable migrate aging .Net suite to Azure cloud
  • Worked closely with CXOs to bring quick resolution to complex situations by facilitating Exec governance cadence.
  • Being strong proponent of Product Mindset, Design Thinking, and Execution Leadership, demonstrated experience in accelerating delivery of large scale multi-million-dollar growth products like HSA, PET, Vision, Short Term and Long-Term Disability for clients
  • Lead strong talent team to uplift clients Global Sales and Servicing platform, which helped their increase their Customer Satisfaction rate by almost 2%
  • Leverage alliances and partnership to jointly deliver business solutions to client's Retirement, Retail Annuity Legacy contract migration objectives
  • Worked with Vendor Management Office to negotiate multi-year, multi-million managed service deal

Engagement Portfolio Lead | Associate Director

Cognizant
Denver, CO
03.2017 - 03.2022
  • Analyzed impacts of compliance and regulatory changes on IT and Business operations and developed mitigation solutions for client
  • Managed multiple large legacy migration, legacy modernization and Cloud migration, digital transformation initiatives in Retail Annuities, Retirements and Group Insurance line of business
  • Provided strategic IT solutions for DevOps, IT Currency & Security vulnerabilities thereby keeping client systems current and safe from external threats
  • Designed and implemented automation framework-based intake mechanism for repetitive business processes through multi-year managed service contract, which generated over $15 mn in IT operations savings for client
  • M&A, Closed Block transformation - Provided strategic solutions by analyzing impact to IT landscape, business for various mergers and acquisition, thereby help business client meet their market commitment
  • Recognized for generating double digit revenue growth for consecutive years with healthy 35.4% margin

Education

Master of Science - Computer Science

MES Garware College, Pune University
India
06.1999 - 04.2001

Bachelor of Science - Computer Science

MES Garware College, Pune University
India
06.1995 - 04.1999

Skills

Strategic leadership

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Accomplishments

  • Azure Cloud migration - Secured and lead a $3.4 mn Cloud migration engagement thereby helping customer to migrate 12 .Net suite and Mobile suite of applications to Azure Cloud (2021 - 2022)
  • Digital enablement / Legacy Claims Modernization - Lead a team of 100+ associates on a multi-year Claims Modernization initiative which enabled clients to move their 40+ years old Claims process to Digital FINIOS platform (2019 - 2021)
  • Legacy Migration to Digital Platform - Assisted clients to migrate their 3.5B Retirements Policies from home grown legacy applications to Vitech platform (2016-2019)
  • Legacy Migration to Ditial Platform - Successfully executed over $15 mn Mainframe migration engagement in collaboration with various internal and external stakeholders to move large block of Retail Annuities contracts to a DXC wMA platform (2013 - 2015)

Certification

Certified Scrum Master (CSM), Scrum Aliance

Timeline

Engagement Partner | Program Director

Cognizant
03.2022 - Current

Business Analytics - From Data to Insights - The Wharton School

10-2018

Certified SAFe 4 SSM, Scaled Agile

06-2018

TOGAF 9 Certified Enterprise Architect - The Open Group

09-2017

Engagement Portfolio Lead | Associate Director

Cognizant
03.2017 - 03.2022

Certified Scrum Master (CSM), Scrum Aliance

04-2015

Master of Science - Computer Science

MES Garware College, Pune University
06.1999 - 04.2001

Bachelor of Science - Computer Science

MES Garware College, Pune University
06.1995 - 04.1999
Hemant KapadiaProgram Director