Hemant Kothari
Summary
Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Customer-oriented Store Manager offering over [Number] years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and adept at prioritizing daily tasks and following through to achieve performance and productivity goals.
Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Energetic [Job Title] with a strong background in retail sales, fashion merchandising and customer service support.
Enthusiastic Sales Associate possessing expertise in the [Product type] industry. Reliable, punctual and hard working.
Reliable and friendly [Job Title] who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Retail sales professional who excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of [Product or Service Type].
[Job Title] who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Overview
17
17
years of professional experience
Work History
Lead assistant Manager
Speedway LLC
Enon
08/ - 01.2019
- Delivered excellent customer service by greeting and assisting each customer.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Maintained adequate temperature and humidity in stockrooms.
- Trained staff to deliver outstanding customer service.
- Processed shipments and maintained and organized stock shelves.
- Created attractive store displays to generate customer interest.
- Coached and mentored associates to achieve [Number] employee promotions.
- Prioritized sanitation, safety and health standards in work areas.
- Reorganized the sales floor to meet company demands.
- Arranged inventory in rotation from oldest to newest, ensuring customers received fresh stock.
- Addressed customer inquiries and resolved complaints.
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
- Created and delivered weekly schedule assignments to staff members in a timely manner.
- Stocked and restocked inventory when shipments were received.
- Provided direction and instruction to associates on a variety of tasks, including [Task] and [Task].
- Interviewed, hired, supervised and trained [Number] employees.
- Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
- Coordinated sales reports, reconciled accounts and made bank deposits.
- Supervised and trained a team of [Number] while improving store sales by [Number]%.
- Built a loyal customer base by delivering excellent service and ensuring that in-demand products were available.
Store Manager
7 eleven Inc.
Milwaukee
07/ - 08.2015
- Oversaw inventory management to minimize waste.
- Oversaw company merger to ensure seamless transition.
- Contributed to merchandising ideas at team sales meetings.
- Diminished total loss by [Number]% by implementing effective operational improvements.
- Achieved sales quota of $[Number] by social media and brand marketing.
- Corrected operational discrepancies for [Number] stores by developing and executing process improvements.
- Stocked and restocked inventory when shipments were received.
- Boosted sales by [Number]% by effectively cultivating customer rapport and delivering superior customer service.
- Completed a series of training sessions to advance from Assistant Manager to Store Manager.
- Built a loyal customer base by delivering excellent service and ensuring that in-demand products were available.
- Reduced process lags by effectively managing [Number] employees to ensure optimal productivity.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Coached and mentored associates to achieve [Number] employee promotions.
- Worked closely with the district manager to formulate and build the store brand.
- Oversaw all store operations while generating up to $[Number] in monthly sales.
- Provided direction and instruction to associates on a variety of tasks, including [Task] and [Task].
- Coordinated sales reports, reconciled accounts and made bank deposits.
- Supervised and led [Number] department managers while overseeing the productivity of [Number] employees.
- Provided excellent customer service and adhered to all standard practices, resulting in maximized sales and minimized shrinkage.
- Created attractive store displays to generate customer interest.
- Counted cash drawers and made bank deposits.
- Interviewed, hired, supervised and trained [Number] employees.
- Wrote order supply requests to replenish merchandise.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
Production Associate
Kelly services
Round Lake
03.2019 - Current
- Examined final products to check conformance with quality standards and production tolerances.
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Helped machine operators set up and tend equipment to complete runs.
- Attended all company offered training sessions to improve skills and learn how to operate new machines.
- Used hand and power tools, including [Type] and [Type] to perform repetitive tasks such as [Task] and [Task].
- Trained new employees on proper use of [Type] equipment to prevent accidents.
- Sorted project components on work tables to maximize organization and efficiency.
- Sorted and packaged more than [Number] completed products each shift for further processing or shipment.
- Volunteered to take on additional shifts during peak periods to keep projects in alignment with tight deadlines.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
- Set up [Type] and [Type] machines after careful review of job specifications.
Education
High School Diploma -
Robert e Lee high school
2004
Skills
- Reliable
- Exceptional leader
- Store operations
- Inventory control
- Outstanding communication skills
- Accurate cash handling
- Retail inventory management
- Inventory management
- Sales professional
- Team-oriented
- Team leadership
- Flexible schedule
- Payment processing
- Customer service
- Employee training
- Store opening and closing procedures
- Shift checklists
Timeline
Production Associate
Kelly services
03.2019 - Current
Lead assistant Manager
Speedway LLC
08/ - 01.2019
Store Manager
7 eleven Inc.
07/ - 08.2015
High School Diploma -
Robert e Lee high school