Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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Hemawattie Parsram

Jamaica

Summary

Diligent worker with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

MEDICAL TECHNICIAN (Full Time)

The New Homestead Home For Adults
04.2024 - 04.2025
  • Administering Medications
  • Provide basic wound care
  • Record and monitor vital signs
  • Scheduling patient appointments according to Doctor availability

FRONT DESK RECEPTIONIST (SAT & SUN)

The New Homestead Home For Adults
10.2024 - 04.2025
  • Answering all phone calls in a professional and courteous manner
  • Scheduling appointments
  • Organizing transportation for residents
  • Performing clerical duties such as faxing, copying and emailing

PHARMACY TECHNICIAN (Part Time)

CVS/Pharmacy
09.2023 - 10.2024
  • Interact with customers and answer questions
  • Filling and labeling prescription
  • Processing prescription electronically and ensuring all information is complete and accurate
  • Resolve issues when they arise (e.g. rejected insurance claims)

RECREATIONAL DIRECTOR (Full Time)

The New Homestead Home For Adults
02.2023 - 03.2024
  • Manage and provide leadership of the Recreation Department.
  • Design and implement recreational programs to include both summer and winter recreation programs
  • Ability to multi-task and have good organization skills
  • Prepare budget report as required
  • Fundraising and small grant writing
  • Attend council meetings as required
  • Addressing complaints and resolve problems
  • Public Speaking
  • Work cooperatively with all organization in the community (ETC)

Education

High School Diploma -

Esperanza Academy Charter School
Philadelphia, Pennsylvania
06.2020

Secondary school education - undefined

Covent Garden Secondary School

Skills

  • Strong writing, communication, and organizational skills
  • A very detail-oriented person
  • Computer: Microsoft Word and Excel
  • Develop and implement a recreation program designed to meet the social, psycho-social and therapeutic needs of nursing home residents
  • Knowledge of pharmacy law and medical terminology
  • Knowledge of medication and dosage measurement
  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved high recognition from upper management due to consistent accuracy and efficiency.

Certification

  • CVS Pharmacy Technician Training Program, Flushing, New York September 2023
  • Successful Completion of a pharmacy technician program
  • Postgraduate Institute For Medicine, Online Course Activity February 2024-2026
  • CPR Certified

Languages

English
Full Professional

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Outdoor Recreation
  • Volunteering
  • Youth Development Programs

Timeline

FRONT DESK RECEPTIONIST (SAT & SUN)

The New Homestead Home For Adults
10.2024 - 04.2025

MEDICAL TECHNICIAN (Full Time)

The New Homestead Home For Adults
04.2024 - 04.2025

PHARMACY TECHNICIAN (Part Time)

CVS/Pharmacy
09.2023 - 10.2024

RECREATIONAL DIRECTOR (Full Time)

The New Homestead Home For Adults
02.2023 - 03.2024

Secondary school education - undefined

Covent Garden Secondary School

High School Diploma -

Esperanza Academy Charter School
Hemawattie Parsram