Summary
Overview
Work History
Education
Skills
Interests
Languages
References
Websites
Timeline
Generic

Hemraj Ramchandren

Summary

I am a seasoned professional with a proven track record of delivering exceptional results across a wide range of industries, including customer service, cooking, sales, warehouse management, and transportation. My unique blend of skills allows me to drive growth and innovation in any team or organization I am part of.

In addition to my diverse background, I bring valuable experience in audio production , where I have honed my skills in sound engineering, mixing, and post-production. As I prepare to graduate from Full Sail University with a degree in [Audio Production/Related Field] on August 1st, 2025 , I am eager to apply my expertise in this dynamic field.

With a strong commitment to continuous learning and development, I strive for excellence in all my endeavors. I am adaptable, resourceful, and thrive in fast-paced environments, always seeking opportunities to contribute meaningfully to a forward-thinking company. I am excited to leverage my multifaceted experience to make a positive impact in any organization I join.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Paychex Inc
06.2024 - 01.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Corporate Trainer and Outdoor Sales Representative

IMG Energy
05.2023 - 12.2024
  • Provided individual coaching sessions for employees who needed additional support with their job duties.
  • Organized and facilitated team building activities to build a cohesive work environment.
  • Maintained records of all participant feedback from trainings and reported results to management team.
  • Coordinated meetings between stakeholders at all levels of the organization to discuss strategies for improving corporate training initiatives.
  • Identified potential new customer opportunities through market research
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.

Cook

The Chuck Wagon
05.2021 - 07.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Prepared dishes in a fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Prepared diverse menu items by following standardized recipes and presentation guidelines.

Frozen Food Department Manager

Wei's Markets Inc
08.2022 - 02.2023
  • Monitored stock levels on a daily basis to ensure adequate supply of frozen food items.
  • Ensured compliance with health regulations related to frozen foods' storage, handling, preparation, and display.
  • Assisted customers in selecting appropriate products from the frozen food section according to their needs.
  • Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
  • Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
  • Trained, supervised, scheduled and assigned duties to two frozen foods team members and delivered courteous and expert service to customers.
  • Participated in store-wide inventory counts, accurately accounting for all items within the frozen food section and identifying discrepancies where necessary.

Delivery Driver

Big Woodys Sports Bar
12.2021 - 08.2022
  • Delivered food orders to customers in a timely manner.
  • Ensured that the correct order was delivered to the customer.
  • Maintained cleanliness of vehicle interior and exterior.
  • Handled cash payments from customers for delivery orders.
  • Provided excellent customer service throughout the delivery process.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Ensured customer satisfaction by providing friendly service during deliveries.

Picker Packer

Yourway Transportation
02.2021 - 12.2021
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Line Cook

Taco Bell
05.2020 - 12.2020
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Bachelor of Arts - Audio Production

Full Sail University
Winter Park, FL
08-2025

Skills

  • Audio Mixing Proficiency
  • Sound Engineering & Quality Management
  • Audio for Video Production & Post-Production
  • Game Audio Implementation & Sound Effects
  • Digital audio workstations
  • Critical Thinking & Problem Solving
  • Product Sales
  • Clean Driving Record & Valid Driver’s License
  • Punctuality & Reliability
  • Customer Service & Active Listening
  • Data Entry
  • Dish Preparation

Interests

  • Audio Production, Sound Engineering, and Music Composition
  • Commitment to Continuous Learning and Professional Growth
  • Passion for Entrepreneurship, Innovation, and Creative Problem Solving
  • Interest in Gaming and Game Audio Development
  • Enjoying Quality Time with Family and Building Strong Relationships

Languages

English
Professional Working

References

References available upon request.

Timeline

Customer Service Representative

Paychex Inc
06.2024 - 01.2025

Corporate Trainer and Outdoor Sales Representative

IMG Energy
05.2023 - 12.2024

Frozen Food Department Manager

Wei's Markets Inc
08.2022 - 02.2023

Delivery Driver

Big Woodys Sports Bar
12.2021 - 08.2022

Cook

The Chuck Wagon
05.2021 - 07.2023

Picker Packer

Yourway Transportation
02.2021 - 12.2021

Line Cook

Taco Bell
05.2020 - 12.2020

Bachelor of Arts - Audio Production

Full Sail University

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Hemraj Ramchandren