Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hend Mabrouk

Hend Mabrouk

New Milford

Summary

Dynamic and creative Hair Stylist and Cosmetologist with over 10 years of experience in providing exceptional client services and advanced hair and beauty treatments. Expertise in managing salon operations, fostering strong client relationships, and driving business growth through innovative techniques and personalized care. Committed to staying ahead of industry trends while delivering tailored solutions that enhance client satisfaction. Eager to contribute skills and passion for beauty in a vibrant salon environment that values creativity and excellence.

Overview

13
13
years of professional experience

Work History

Hair Stylist & Cosmetologist

SAMIA Salon
01.2023 - Current
  • Performed a variety of hair styling and cosmetology services, including updos, perms, and waxing.
  • Assisted in salon operations, including scheduling appointments, maintaining cleanliness, and managing inventory.
  • Developed strong rapport with clients, resulting in a loyal customer base and numerous referrals.
  • Stayed current with industry trends and techniques through continuous education and workshops.
  • Mentored junior stylists, contributing to their professional development and skill enhancement.
  • Recognized for outstanding customer service and awarded 'Stylist of the Month' twice.

Senior Hair Stylist & Cosmetologist

Jacque Dessange Salon
01.2017 - 02.2020
  • Provided comprehensive hair care services, including cutting, coloring, styling, and chemical treatments, to a diverse clientele.
  • Consistently exceeded sales targets for retail products by 15% through expert recommendations and product knowledge.
  • COVID

Owner & Lead Stylist

Ooh La La Salon
02.2013 - 03.2016
  • Successfully launched and managed all aspects of a full-service salon, including staffing, inventory, marketing, and client relations.
  • Grew client base by 30% within the first two years through strategic marketing and exceptional service delivery.
  • Performed a wide range of cosmetology services, specializing in advanced coloring techniques, precision cuts, and bridal styling.
  • Maintained a 95% client retention rate through personalized consultations and consistent high-quality results.

Education

Cosmetology License -

NEW JERSEY BOARD OF COSMETOLOGY
01.2025

Relevant Certifications/Courses - HAIR AND COSMETOLOGIST SPECIALIST

ROBERT FINANCE INSTITUTE
01.2012

Skills

  • Advanced Hair Coloring: Balayage, Ombre, Highlights, Color Correction
  • Precision Haircutting: Bobs, Layers, Textured Cuts, Men's Cuts
  • Styling & Treatments: Updos, Blowouts, Perms, Relaxers, Keratin Treatments
  • Cosmetology: Makeup Application, Waxing, Facials (basic)
  • Client Management: Consultation, Retention, Relationship Building
  • Salon Operations: Scheduling, Inventory Management, Marketing, Staff Training
  • Product Knowledge: Extensive familiarity with professional hair care brands
  • Outstanding client retention
  • Braiding and weaving
  • Cosmetology
  • Highlights and lowlights
  • Relationship building and management
  • Appointment coordination
  • Salon treatments

Languages

Arabic
Native or Bilingual
French
Full Professional

Timeline

Hair Stylist & Cosmetologist

SAMIA Salon
01.2023 - Current

Senior Hair Stylist & Cosmetologist

Jacque Dessange Salon
01.2017 - 02.2020

Owner & Lead Stylist

Ooh La La Salon
02.2013 - 03.2016

Relevant Certifications/Courses - HAIR AND COSMETOLOGIST SPECIALIST

ROBERT FINANCE INSTITUTE

Cosmetology License -

NEW JERSEY BOARD OF COSMETOLOGY