Cynthia Morris
Canal Fulton,OH
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
9
9
years of professional experience
Work History
Advanced Cosmetologist
Self Employed Suite Owner
01.2022 - Current
- Revitalized clients'' appearances by providing advanced hair coloring techniques and treatments.
- Enhanced customer satisfaction with personalized consultations and tailored styling recommendations.
- Boosted salon revenue by offering additional services like makeup application and special event styling.
- Developed long-lasting client relationships, resulting in a high rate of repeat business and referrals.
Salon Owner
Canal Street Salon
03.2015 - 01.2022
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Implemented a loyalty program to reward frequent customers, encouraging repeat business and word-of-mouth referrals.
- Maintained detailed client records to track preferences, providing personalized experiences during each visit.
- Oversaw the maintenance of salon equipment to ensure optimal functionality while minimizing downtime due to repairs.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
- Collaborated with local businesses for cross-promotions, increasing brand visibility within the community.
- Optimized salon layout for increased efficiency, promoting smooth workflows and improved service quality.
Education
No Degree - Managing Cosmetologist
Riggs Lemar Beauty College
Cuyahoga Falls, OH11.1998
Associate of Science - Fire Science of Technology
Stark State College
Canton, OHSkills
- Marketing Familiarity
- Relationship Building and Management
- Health Code Compliance
- Social Media Marketing
- Highlights and Lowlights
- Color Matching Master
- Waxing Services
- Ombre Techniques
- Bridal Hairstyling
- Precision Styling
- Creative Updos
- Expert Hair Coloring
- Advanced Hair Cutting
- Facial Waxing
- Keratin Treatments
- Color Correction
- Razor Cutting Expert
- Outstanding Client Retention
- Business Management
- Schedule Management
- Men and Women Haircuts
- Hair Smoothing Techniques
- Eyebrow Shaping
- Hair Extension Application
- Balayage Expertise
- Clipper and Trimmer Operation
Timeline
Advanced Cosmetologist
Self Employed Suite Owner
01.2022 - Current
Salon Owner
Canal Street Salon
03.2015 - 01.2022
No Degree - Managing Cosmetologist
Riggs Lemar Beauty College
Associate of Science - Fire Science of Technology
Stark State College
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