Angela Shirley
Sullivan,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cosmetology Instructor position. Ready to help class achieve goals and pass State Board. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet class goals. Dedicated Salon Owner with over 15 years of experience in the beauty industry. Driven and hardworking with broad experience creating, enhancing and developing clients' appearance. Adept at training new stylists and assistants, creating and fielding all incoming calls. Running a full service salon and tanning, maintaining all sanitation rules and all regulations.
Overview
15
15
years of professional experience
Work History
Hair Salon Owner/Advanced Cosmetologist
Tangles & Tans
06.2012 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Distributed business cards outside of salon to generate new business.
- Delegated workplace responsibility to appropriate staff.
Advanced Cosmetologist
The Hair Loft
03.2009 - 03.2012
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Styled hair, makeup and nails for customers for special events and occasions.
- Offered professional cuts, color services and extensions to salon customers.
Education
No Degree - Cosmetology Education
Medina County Career Center
Medina, OH04.2009
High School Diploma -
Black River High School
Sullivan, OH05.1999
Skills
- Marketing Familiarity
- Customer Consultation
- Color Corrections
- Cosmetology
- Hair Maintenance Expert
- Outstanding Client Retention
- Business Management
- Customer Education
- Schedule Management
- Highlights and Lowlights
- Appointment Coordination
- Relationship Building and Management
- Styling Tools
- Eyebrow Styling
- Advanced Communication Skills
- Strong Leader
- Men and Women Haircuts
- Quick Learner
- Endurance
- Eyebrow Shaping
- Color Principles
- Highly Motivated Self-Starter
Hiking, landscaping interior design and basic carpentry
I love to be outside doing yard work. I have a passion for flowers and creating flower gardens. I love nature and love going for walks in the woods or riding in the woods.
I also enjoy working on interior design. Which has helped me in learning basic carpentry skills. I work along side of my significant other and assist with remolding our home. I have learned to build many things.
Timeline
Hair Salon Owner/Advanced Cosmetologist
Tangles & Tans
06.2012 - Current
Advanced Cosmetologist
The Hair Loft
03.2009 - 03.2012
No Degree - Cosmetology Education
Medina County Career Center
High School Diploma -
Black River High School