Hi, I’m
Henderson BRIDGETT
Palestine,AR
Summary
Equipped to manage different types of emergency situations, build alliances and screen for specific services. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis. I’m very reliable and helpful I provide a calm and understanding service to those that need it willing to learn new things and apply it as needed.
Overview
2
years of professional experience
Work History
Outstanding youthPalestine , AR
Crisis Counselor
02.2022 - 01.2023
Job overview
- Assessed risk to client, loved ones or general public through established evaluation procedures.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Collected and documented information from clients about concerns and available contextual details.
- Helped callers and texters to [Type] hotlines by providing individualized and caring support.
- Conducted assessments to determine the appropriate level of care for clients in crisis.
CamblyPalestine, AR
Youth Counselor
04.2022 - 12.2022
Job overview
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
- Supervised youth group members to maintain organized and safe environment.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Assisted youth with practicing coping skills to achieve completion of treatment goals.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
Avon ProductsPalestine, AR
Sales Representative
09.2021 - 11.2022
Job overview
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Presented products and services to prospective and existing customers to meet client needs.
OutbaggedllcPalestine , AR
Customer Service Representative
09.2020 - 11.2022
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Answered inbound calls, chats and emails to facilitate customer service.
Outbaggedllc Palestine , AR
Email Support Representative
09.2020 - 02.2022
Job overview
- Identified and assessed customer needs to achieve satisfaction and meet sales targets and productivity quotas.
- Composed grammatically correct, clear and concise email responses to reflect company tone and style.
- Shared feedback with team and offered suggestions for customer experience improvements.
- Leveraged telephony, email and chat technologies to resolve end-user inquiries.
- Participated in internal training programs to expand knowledge and support multiple clients.
Avon ProductsPalestine , AR
Sales Chat Agent
09.2021 - 11.2021
Job overview
- Explained new products and services to customers.
- Received, responded to and resolved customer issues or complaints quickly, resulting in increased client satisfaction.
- Provided customers with product information and answered inquiries about services.
- Greeted customers upon entering the chat room and provided assistance as needed.
- Assisted customers with online purchases, order tracking and payment options.
- Documented all customer interactions within the company's database system.
Dollar GeneralPalestine, AR
Sales Associate
08.2021 - 09.2021
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Palestine WhPalestine, AR
High School Diploma
08.2017
Skills
- Suicide Prevention
- Crime Prevention
- Safety Planning
- Reflective Listening
- Crisis Response
- Emotional Support
- Site Cleaning
- Varnish and Enamel Application
- Painting Equipment Operation
- Indoor and Outdoor Painting
- Color Mixing
- Word Processing
- Research
- Appointment Scheduling
- Transcription
- Sales and Marketing Strategies
- Door-To-Door Sales
Timeline
Youth Counselor
Cambly
04.2022 - 12.2022
Crisis Counselor
Outstanding youth
02.2022 - 01.2023
Sales Representative
Avon Products
09.2021 - 11.2022
Sales Chat Agent
Avon Products
09.2021 - 11.2021
Sales Associate
Dollar General
08.2021 - 09.2021
Customer Service Representative
Outbaggedllc
09.2020 - 11.2022
Email Support Representative
Outbaggedllc
09.2020 - 02.2022
Palestine Wh
High School Diploma
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