Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henderson Hope

Sacramento,CA

Summary

Experienced Human Resources and Recruitment Analyst with over 8 years of progressive experience in California state government and the private sector. Skilled in recruitment, personnel management, payroll, classification, and compliance with civil service laws and policies. Proven ability to lead audits, establish HR processes, analyze complex personnel matters, and provide guidance to managers and staff on staffing, salary, and organizational structure. Recognized for fostering positive team environments and mentoring peers.

Overview

11
11
years of professional experience

Work History

Recruitment Analyst (Analyst II)

Governor's Office of Emergency Services
Sacramento, CA
12.2024 - Current
  • Coordinate and communicate with program managers regarding job postings, certification lists, and contact letters.
  • Order certification lists and contact letters using ECOS; review and approve job advertisement language.
  • Conduct soft reviews of applications, determine reachable ranks, and identify potential transfers.
  • Independently analyze hiring paperwork to ensure merit-based hiring practices.
  • Advise managers on staffing, organizational structure, allocation guidelines, and salary matters (ARD, reinstatement rights, special pay).
  • Conduct analyses on sensitive personnel matters including merit complaints, grievances, emergency appointments, and Board of Control claims.
  • Supervisor: LaRayne Dechaine | (916) 845-8338

Staff Services Analyst – Range C

Governor's Office of Emergency Services
01.2024 - 12.2024
  • Reviewed and approved requests to refill, reclassify, transfer, or establish positions, ensuring classification allocation standards.
  • Analyzed hiring documents, including screening criteria, interview questions, and scores, to ensure regulatory compliance and accuracy.
  • Advised managers on staffing, retention, recruitment tools (HAM, ARD, OCC), and payroll considerations.

Associate Governmental Program Analyst

Department of Health Care Access & Information
11.2023 - 01.2024
  • Led Personnel Specialists in payroll, benefits, and appointment transactions.
  • Assisted with complex audits, reconciliations, and resolving payroll discrepancies.
  • Applied and interpreted laws, rules, and policies to ensure departmental compliance.
  • Performed contact tracing during COVID-19 response.

Staff Services Analyst – Range C

Governor's Office of Emergency Services
09.2022 - 11.2023
  • Analyzed and approved personnel actions and hiring documentation.
  • Provided guidance on staffing, organizational structure, HAM/ARD, and recruitment practices.
  • Tracked appointments and maintained workflow using Outlook and tracker logs.

Personnel Specialist – Range D

Dept of Consumer Affairs & State Compensation Insurance Fund
08.2018 - 08.2022
  • Processed payroll/personnel transactions for 500+ employees; certified pay, attendance, and records.
  • Audited payroll and attendance; analyzed salary and alternate range criteria.
  • Maintained employee benefit records and ensured compliance with SPB, SCO, CalPERS, and CalHR.

Treasury Manager

Graves 7, Inc. DBA Preferred Plumbing and Drain
04.2018 - 08.2018
  • Managed payroll account transactions, benefits, and system upgrades.
  • Supervised staff and ensured compliance with corporate policies and regulations.
  • Oversaw corporate liquidity, debt obligations, and financial reporting.

Customer Service Representative

California Check Cashing
12.2016 - 04.2018
  • Balanced cash drawers, processed transactions, and ensured compliance with FinCEN regulations.
  • Conducted collections, money transfers, and vehicle appraisals; key holder responsibilities.

Accounts Receivable Manager

Graves 7, Inc. DBA Preferred Plumbing and Drain
08.2015 - 12.2016
  • Managed client credit accounts, billing, and collections.
  • Maintained employee timesheets and trained new staff on compliance with state laws and company policies.

Education

High School Diploma -

Center High School
Antelope, CA
06-2014

Skills

  • Recruitment & Selection Processes (ECOS, HAM, ARD, OCC)
  • Payroll & Benefits Administration (CLAS, SCO, CalHR, CalPERS)
  • Personnel Policy & Civil Service Law Compliance
  • Organizational Analysis & Staffing Recommendations
  • Audit & Process Improvement
  • Microsoft Office Suite (Word, Excel, Outlook, Visio)
  • Leadership & Team Mentorship

Timeline

Recruitment Analyst (Analyst II)

Governor's Office of Emergency Services
12.2024 - Current

Staff Services Analyst – Range C

Governor's Office of Emergency Services
01.2024 - 12.2024

Associate Governmental Program Analyst

Department of Health Care Access & Information
11.2023 - 01.2024

Staff Services Analyst – Range C

Governor's Office of Emergency Services
09.2022 - 11.2023

Personnel Specialist – Range D

Dept of Consumer Affairs & State Compensation Insurance Fund
08.2018 - 08.2022

Treasury Manager

Graves 7, Inc. DBA Preferred Plumbing and Drain
04.2018 - 08.2018

Customer Service Representative

California Check Cashing
12.2016 - 04.2018

Accounts Receivable Manager

Graves 7, Inc. DBA Preferred Plumbing and Drain
08.2015 - 12.2016

High School Diploma -

Center High School