Hendrik Morris
Astoria
Summary
Restaurant management Food & Beverage operations Venue operations Nightlife and VIP Service Staff training and development Inventory control and labor planning Team leadership and guest recovery High volume hospitality environments Strengths: Operational leadership under pressure, guest flow management, team development and accountability, luxury guest experience standards, conflict resolution and guest recovery, inventory awareness, labor planning and strong communication across floor, bar, VIP and management teams.
Overview
16
16
years of professional experience
6036
6036
years of post-secondary education
Work History
Senior Server / Hospitality Operations
Quality Italian
NY
01.2021 - Current
- High volume luxury guest service, venue operations, service flow management, and guest recovery
Senior Server / Hospitality Operations
Catch Steak
NY
01.2019 - 01.2021
- Luxury Dining & VIP Guest OperationsDelivered high-volume luxury dining service for premium clientele in a fast paced NYC hospitality environment. Supported seamless table pacing and guest experience standards. while coordinating dinner-to-nightlife transitions, VIP guest flow, and time-sensitive table turns aligned with evening venue operations.
Recording, Mixing and Mastering Engineer
Explode Studios
Brooklyn
01.2018 - 01.2019
Senior Server / Nightlife Hospitality
Tao Downtown
NY
01.2016 - 01.2018
- Managed seamless table transitions from dinner service into nightclub bottle service; VIP guest flow coordination with hosts, security, and bar teams
Server
STK Meatpacking District
NY
01.2014 - 01.2016
Manager
Barock Miami
Miami
01.2013 - 04.2014
- Oversaw front of house restaurant operations, including
- staffing
- scheduling
- service standards
- guest experience
- and daily floor leadership
- Managed team performance
- operational flow
- and service execution to maintain high hospitality standards in a fast paced environment.
Operation Manager
Sushifood Enterprises GmbH
Sushi Factory
01.2010 - 01.2012
- Oversaw daily operations across multiple sushi restaurant locations
- including staffing
- scheduling
- inventory control
- vendor ordering
- Managed labor
- cost management
- and service standards.
- Planning, stock levels, and operational performance both on site and in coordination with headquarters.
Server
Le Bernardin / Privé
NY
01.2019
Server
Kull & Weinzierl
Munich
01.2012
- Brenner OperaGrill
Education
3 year Franchise Management training - Inventory Control, Guest Orientation, Business Administration, Mathematics, Marketing
Bolero Schlachte GmbH
GermanySchool for Nutrition-Food Technology / Hospitality - Nutrition Science, English, Chemistry, Business Administration
GermanyAudio Technology program - Signal Flow, Mixing, Mastering, Live Sound, Music Business, Artist Management
SAE Institute of Technology
New York, NYSkills
- Operational leadership under pressure
- Guest flow management
- Team development and accountability
- Luxury guest experience standards
- Conflict resolution and guest recovery
- Inventory awareness
- Labor planning
- Strong communication
Hobbies and Interests
- Hospitality
- Nightlife Culture
- Basketball
- Music
Graduate Of
- School for Nutrition - Food Technology / Hospitality, Bremen, Germany
- SAE Institute New York - Music Business and Audio Engineering
Timeline
Senior Server / Hospitality Operations
Quality Italian
01.2021 - Current
Senior Server / Hospitality Operations
Catch Steak
01.2019 - 01.2021
Server
Le Bernardin / Privé
01.2019
Recording, Mixing and Mastering Engineer
Explode Studios
01.2018 - 01.2019
Senior Server / Nightlife Hospitality
Tao Downtown
01.2016 - 01.2018
Server
STK Meatpacking District
01.2014 - 01.2016
Manager
Barock Miami
01.2013 - 04.2014
Server
Kull & Weinzierl
01.2012
Operation Manager
Sushifood Enterprises GmbH
01.2010 - 01.2012
3 year Franchise Management training - Inventory Control, Guest Orientation, Business Administration, Mathematics, Marketing
Bolero Schlachte GmbH
School for Nutrition-Food Technology / Hospitality - Nutrition Science, English, Chemistry, Business Administration
Audio Technology program - Signal Flow, Mixing, Mastering, Live Sound, Music Business, Artist Management
SAE Institute of Technology