Henley Ayers Jackson
Prosper,TX
Summary
A hardworking and highly motivated employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Paul Allergy & Asthma Clinic
12.2022 - 10.2023
- Proficient in welcoming and receiving patients with a friendly demeanor
- Experienced in verifying scheduled appointments and efficiently managing available slots
- Adept at providing clear directions to individuals in person and over the phone
- Skilled in performing various clerical tasks to support seamless operations
- Effective in disseminating important information to medical staff for coordination
- Proven ability to coordinate daily administration tasks for doctors, staff, visitors, and patients within a healthcare facility
- Experienced in scheduling appointments with attention to detail and organization
- Capable of addressing and resolving patient inquiries with professionalism and courtesy.
Pharmacy Tech
CVS simple dose
09.2021 - 07.2022
- Proficient in the preparation and dispensing of medications for patients
- Accurate reception and verification of prescriptions
- Expertise in filling prescriptions with a focus on precision
- Facilitating the approval process from pharmacists
- Thorough completion of patient-related paperwork associated with prescription fulfillment
- Adept at assisting with insurance claims processing
- Skilled in maintaining inventory and stocking medications
- Ensuring drug availability through timely delivery to patients or facilities
- Committed to upholding pharmacy safety through adherence to infection-control procedures, policies, and regulations
- Detailed verification of correct National Drug Code (NDC)
- Experience in shipping prescriptions to pharmacies or patients' homes.
Sales Associate
Brave Boutique
08.2020 - 08.2021
- Demonstrated proficiency in maintaining a clean and organized store layout to optimize merchandise presentation
- Successfully managed social media platforms, leveraging them for effective product advertisements
- Actively participated in modeling clothes and accessories to enhance the store's visual appeal
- Engaged with customers to provide a positive and personalized shopping experience
- Efficiently processed returns and handled customer inquiries with professionalism
- Captured high-quality photographs of products for both online advertising and in-store displays
- Meticulously documented inventory to ensure accurate stock levels
- Processed online orders, ensuring timely fulfillment and customer satisfaction
- Managed phone calls and adeptly documented messages for the store owner
- Contributed to event setup and participated in local market activities to promote the store's presence and products.
Education
Prosper High School
01.2020
Skills
- Billing Management
- Medical Terminology
- Records Management
- HIPAA Compliance
- Insurance Verification
- Referral Verification
- Patient Registration
- Paperwork coordination
- Electronic Medical Records
- Appointment management
- Proficient in Microsoft Teams
- FDA Drug Safety Guidelines
- Order Processing
- Product Sales
- Customer Needs Assessment
- Client Account Management
- Inventory Control
References
- Angela Deiss, (252)-327-3157, Store Owner and Manager, Brave Boutique
- Makayla Garrettson, (937)-303-2492, Colleague
- Katherine Jackson, (972)-533-9197, Employee Referral
Timeline
Medical Receptionist
Paul Allergy & Asthma Clinic
12.2022 - 10.2023
Pharmacy Tech
CVS simple dose
09.2021 - 07.2022
Sales Associate
Brave Boutique
08.2020 - 08.2021
Prosper High School
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