Hennessey Arias
Hummelstown,PA
Summary
Skilled in computer-aided dispatching and exceptional communication. Proven ability to thrive under pressure while managing multiple emergency calls efficiently. Bilingual and accountable, I continuously enhance my knowledge to ensure optimal resource allocation in critical situations.
Overview
4
4
years of professional experience
Work History
Receptionist
Spark Orthodontics
Camp Hill
05.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
911 DISPATCHER
dauphin county communications
Harrisburg, PA
01.2025 - 04.2025
- Dispatched appropriate resources to respond to emergency situations promptly.
- Demonstrated effective problem solving skills while managing multiple incoming calls.
- Continuously updated knowledge base on current policies, procedures, and technology changes.
HOSPITAL POLICE OFFICER
Lincoln
The Bronx, NY
07.2023 - 01.2024
- Responded to emergency calls involving medical issues, violence, theft.
- Prepared detailed reports of incidents that occurred while on duty.
- Performed foot patrol duties around buildings and parking lots regularly.
- Assessed potential threats to hospital personnel and property.
- Patrolled hospital campus to maintain order and security.
- Enforced safety regulations for visitors, staff, and patients.
- Investigated suspicious activities or persons on the premises.
NURSE AIDE'S TRANSPORT
Lincoln Medical and Mental Health Center
US
12.2021 - 06.2023
- Introduces self to the patient, explains the nature of the trip, and escorts the patient to and from the Nursing Service to their designated area.
- Assisted patients by wheelchair, stretcher, bed or stretcher-bed, and escorts ambulatory patients.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors.
- Maintains records of patient transport activities including the time a patient is picked-up, time of patient's arrival at a specified area and time of patient's return to the Nursing Service.
Education
CERTIFICATE - MEDICAL ASSISTING
Code One inc
02.2021
BASIC STUDIES - undefined
Community Health Academy of The Heights
NY06.2020
Skills
- Great Communicator
- Bilingual
- Accountable
- Can work under pressure
- Good organization skills
- Can stand for long periods of time
- Great work ethic
- Critical Thinking
- Computer-aided dispatching
Timeline
Receptionist
Spark Orthodontics
05.2025 - Current
911 DISPATCHER
dauphin county communications
01.2025 - 04.2025
HOSPITAL POLICE OFFICER
Lincoln
07.2023 - 01.2024
NURSE AIDE'S TRANSPORT
Lincoln Medical and Mental Health Center
12.2021 - 06.2023
CERTIFICATE - MEDICAL ASSISTING
Code One inc
BASIC STUDIES - undefined
Community Health Academy of The Heights