Monay Hennessey
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Bakery Production Worker
Corporate Beard Papa's Lil Tokyo
Los Angeles
06.2023 - Current
- Operated baking equipment efficiently to produce a variety of pastries and goods.
- Maintained cleanliness and organization in the production area throughout shifts.
- Collaborated with team members to ensure timely production schedules were met.
- Assisted in inventory management by tracking ingredients and supplies regularly.
- Monitored product quality during production to meet customer expectations consistently.
- Implemented safety protocols while handling kitchen equipment and materials daily.
- Trained new employees on bakery procedures and operational best practices effectively.
- Maintained cleanliness of equipment and work area.
- Cleaned, sanitized and restocked workstations at end of shift.
- Assisted with the packaging and labeling of finished products.
- Measured ingredients accurately for production recipes.
- Organized supplies in designated storage areas to ensure easy access when needed.
- Adhered to strict hygiene protocols while handling food items.
- Reported any malfunctions or damage to equipment to supervisors immediately.
- Monitored oven temperatures during baking process.
- Recorded information such as batch numbers, quantities. onto log sheets.
- Unloaded large shipments of flour, sugar. into storage areas within the bakery facility.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prepared and served a variety of coffee beverages to customers.
- Trained new baristas on coffee preparation and customer service techniques.
- Handled cash transactions and processed payments accurately.
- Collaborated with team members to ensure smooth daily operations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured compliance with local health codes regulations regarding food handling practices.
- Demonstrated knowledge of proper food handling techniques at all times.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed general cleaning duties such as sweeping floors, washing dishes, mopping surfaces.
- Maintained cleanliness of the lounge area by performing regular cleaning duties.
Home Care Worker
State Of California
Los Angeles
01.2020 - 10.2022
- Supervised daily activities and provided assistance to staff.
- Ran errands for patients, did shopping, and picked up other necessities.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored Health daily
- Assisted clients with daily living activities and personal hygiene tasks.
- Communicated effectively with clients to understand their needs and preferences.
- Collaborated with healthcare professionals to coordinate client care plans.
- Maintained accurate records of client progress and care provided.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Ensured a clean and safe environment for clients at all times.
- Advocated for clients' rights and needs within the healthcare system.
- Demonstrated excellent communication skills when interacting with clients, families and other healthcare professionals.
Education
Currently Completing Associates In Health Sciences
East Los Angeles College
Monterey Park, CA 06.2023 - 06.2026
High School -
Felicitas And Gonzalo Mendez High School
Los Angeles, CASkills
- Attentive to People
- Companionship and Emotional Support
- Positive Team Player
- Patient care
- Health monitoring
- Team collaboration
- Customer service
- Record keeping
- Time management
- Order fulfillment
- Workplace cleanliness
- Attention to detail
- Team player
- Creative problem solving
- Problem solving
- Communication skills
- Critical thinking
- Sales closing
- Cultural awareness
- Money handling
- Team development
Timeline
Bakery Production Worker
Corporate Beard Papa's Lil Tokyo
06.2023 - Current
Currently Completing Associates In Health Sciences
East Los Angeles College
06.2023 - 06.2026
Home Care Worker
State Of California
01.2020 - 10.2022
High School -
Felicitas And Gonzalo Mendez High School