Henny Gancz
Brooklyn,NY
Summary
Professional and knowledgeable office clerk offering several years of experience in customer service as well as administrative support. Highly efficient planning, problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Secretary and Customer Service Representative
Expedite Passport And Visa Express
04.2022 - 12.2023
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in Website editing.
Education
High School Diploma -
Bais Rochel
177 Harrison Ave.06.2019
Skills
- Excellent communication
- Detail oriented
- Creative
Additional Information
References:
Previous Boss- Mr. Schwartz -347-385-2711
Workmate-Mrs. Weiss-929-441-5254
Friend- Blimy Hershkowitz -718-930-9826
Timeline
Secretary and Customer Service Representative
Expedite Passport And Visa Express
04.2022 - 12.2023
High School Diploma -
Bais Rochel
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