Summary

Overview

Work History

Education

Skills

Additional Information

Timeline

Henny Gancz

Brooklyn,NY

Summary

Professional and knowledgeable office clerk offering several years of experience in customer service as well as administrative support. Highly efficient planning, problem-solving, and communication skills.

Overview

2

2

years of professional experience

Work History

Secretary and Customer Service Representative

Expedite Passport And Visa Express

04.2022 - 12.2023

Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Answered multi-line phone system and enthusiastically greeted callers.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Assisted in Website editing.

Education

High School Diploma -

Bais Rochel

177 Harrison Ave.

06.2019

Skills

Excellent communication
Detail oriented

Creative

Additional Information

References:

Previous Boss- Mr. Schwartz -347-385-2711

Workmate-Mrs. Weiss-929-441-5254

Friend- Blimy Hershkowitz -718-930-9826

Timeline

Secretary and Customer Service Representative

Expedite Passport And Visa Express

04.2022 - 12.2023

High School Diploma -

Bais Rochel