HENOC LORISCAR
Windermere,FL
Summary
Highly accomplished and versatile professional with a demonstrated history of driving performance in sales leadership, military operations, and culinary management. Possesses over three years of military leadership experience, including an active Secret government clearance, with expertise in supply chain management and team supervision. Proven ability to significantly improve sales metrics, as evidenced by increasing team conversion rates from 3% to over 5% and achieving multiple "Team of the Week" and "Team of the Month" awards. Consistently recognized for exceptional performance, including "Rookie of the Year" in sales, and adept at managing complex operations and diverse teams. Fluent in English and Creole, with superior communication, organizational, and problem-solving capabilities.
Overview
19
19
years of professional experience
Work History
Sales Supervisor Assistant
Bluegreen Vacations
08.2023 - Current
- Drove significant performance improvement for an underperforming sales team, elevating conversion rates from 3% to over 5%.
- Achieved consistent recognition for team excellence, securing multiple 'Team of the Week' and 'Team of the Month' awards.
- Provided direct coaching and operational support, playing a pivotal role in boosting team morale and exceeding sales objectives.
Line Cook / Shift Leader / Sous Chef
T.G.I. Fridays, Sizzler, Swan and Dolphin Resort, The Pharmacy
08.2006 - 11.2022
- Directed and trained multiple line cooks, ensuring adherence to high culinary standards and operational efficiency in high-volume environments.
- Managed inventory and accountability for over $10,000 worth of kitchen equipment and produce, preventing losses and ensuring continuous supply.
- Executed the preparation and plating of over 100 meals daily, consistently meeting rigorous restaurant standards for quality and presentation.
- Expertly performed butchery, preparing various proteins including fish, poultry, pork, and beef.
Sales Representative
Westgate Resorts
11.2019 - 01.2022
- Generated over $800,000 in total sales, with $300,000 in the initial three months, significantly exceeding targets.
- Recognized as 'Rookie of the Year' for exceptional sales performance and rapid ascent.
- Managed a diverse, international client portfolio, serving as a personal liaison and ensuring high levels of client satisfaction.
- Conducted compelling resort tours, effectively communicating value propositions and converting prospects into owners.
Team Leader
U.S. Army
Fort Campbell, USA
09.2013 - 06.2015
- Supervised, trained, and evaluated the performance of four direct reports, ensuring compliance with military regulations and operational protocols.
- Provided critical advisement to management on equipment operational safety and maintenance, mitigating potential hazards.
- Maintained meticulous documentation for all supplies and equipment, ensuring audit readiness and accountability.
Team Member
U.S. Army
Fort Campbell, USA
03.2012 - 08.2013
- Managed accountability for over $50,000 worth of sensitive equipment, ensuring security and readiness.
- Successfully completed elite aviation supporting courses, enhancing specialized operational capabilities.
- Demonstrated critical survival skills and maintained high performance in high-stress overseas environments.
- Collaborated effectively across departments to ensure successful completion of complex job tasks and missions.
Education
ASSOCIATE OF OCCUPATIONAL STUDIES - CULINARY ARTS
Le Cordon Bleu College of Culinary Arts
Orlando, FL, USA06.2006
HIGH SCHOOL DIPLOMA -
Oak Ridge High School
Orlando, FL, USASkills
- Sales Leadership & Coaching
- Performance Optimization
- Strategic Planning & Execution
- Customer Relationship Management
- Logistics & Supply Chain
- Team Development & Training
- Operational Efficiency
- Security Management
- Interpersonal Communication
Languages
- English, Fluent
- Creole, Intermediate
Timeline
Sales Supervisor Assistant
Bluegreen Vacations
08.2023 - Current
Sales Representative
Westgate Resorts
11.2019 - 01.2022
Team Leader
U.S. Army
09.2013 - 06.2015
Team Member
U.S. Army
03.2012 - 08.2013
Line Cook / Shift Leader / Sous Chef
T.G.I. Fridays, Sizzler, Swan and Dolphin Resort, The Pharmacy
08.2006 - 11.2022
ASSOCIATE OF OCCUPATIONAL STUDIES - CULINARY ARTS
Le Cordon Bleu College of Culinary Arts
HIGH SCHOOL DIPLOMA -
Oak Ridge High School
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