Henoch Molina
Hempstead,NY
Summary
Experienced retail worker with a strong record of confidently and skillfully completing job tasks. Thrives under pressure and consistently achieves success in consecutive assignments with exceptional accuracy. Adapts seamlessly to fast-paced environments and excels in navigating through changing situations.
Overview
8
8
years of professional experience
Work History
Meat Clerk
BJ’s Wholesale Club
03.2023 - 06.2024
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
Package Handler
UPS
04.2022 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Store Associate
Lidl
10.2021 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Construction Laborer
Home Construction
05.2020 - 09.2021
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Cashier
Checkers & Rally's Drive-In Restaurants
01.2020 - 06.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Customer Service Associate (CSA)
Walgreens
02.2019 - 12.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Checkers and Rally's Restaurants
04.2016 - 12.2018
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Education
Associate of Applied Science - Computer Science
Nassau Community College
Garden City, NY01.2028
High school diploma -
Hempstead High School
Hempstead, NY06.2013
Skills
Multitasking
Customer Service
Team Player
Problem-Solving
Cleaning and Organization
Time Management
Attention to Detail Focus
Listening Skills
Cash Handling Accuracy
Inventory Control
PC Gamer
I've been a PC gamer for 21 years. I currently play League of Legends and whatever I choose from my Steam library. I'm always looking for the next best multiplayer game to play.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Quote
If you have a dream, don’t wait. Act. One of life’s little rules.
Axel, Kingdom Hearts 2
Interests
Starting a video game company
PC games
Mobile games
Timeline
Meat Clerk
BJ’s Wholesale Club
03.2023 - 06.2024
Package Handler
UPS
04.2022 - 08.2023
Store Associate
Lidl
10.2021 - 03.2022
Construction Laborer
Home Construction
05.2020 - 09.2021
Cashier
Checkers & Rally's Drive-In Restaurants
01.2020 - 06.2020
Customer Service Associate (CSA)
Walgreens
02.2019 - 12.2019
Cashier
Checkers and Rally's Restaurants
04.2016 - 12.2018
Associate of Applied Science - Computer Science
Nassau Community College
High school diploma -
Hempstead High School
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