Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yoan Konkobo

Nashville,TN

Summary

I am a Highly-motivated employee with a desire to take on new challenges. Also, I have a strong work ethic, am highly adaptable, and possess exceptional interpersonal skills. Additionally, I am adept at working effectively unsupervised and quickly master new skills. Finally, I am hardworking, with customer service, multitasking, and time management abilities.

Overview

8
8
years of professional experience

Work History

Meat Clerk

Publix
Nashville, TN
01.2023 - 01.2024
  • Organized backroom storage areas according to company policies.
  • Developed customer relationships by providing excellent customer service.
  • Performed daily cleaning duties in the work area including sanitizing cutting boards and utensils.
  • Created attractive displays of merchandise that would draw customer attention.
  • Rotated stock to ensure quality control.
  • Followed proper sanitation procedures when handling raw meats.
  • Weighed, priced, and wrapped meats before placing them in display cases.
  • Maintained records of sales and order information.
  • Assisted customers with special requests or complaints regarding their purchases.
  • Kept accurate records of sales transactions using point-of-sale systems.
  • Provided friendly customer service by answering questions about available products.

Unarmed Security Officer

Thomas Protective Services
Smyrna, Tennessee
01.2021 - 01.2022
  • Adhered strictly to company policies regarding safety protocols and procedures.
  • Verified employee identification cards prior to allowing entry into restricted areas.
  • Assisted with investigations into thefts, vandalism, assaults.
  • Conducted security checks on staff entering or leaving the premises.
  • Maintained logs of all security related incidents and wrote detailed reports for management review.
  • Managed access control systems such as key cards, alarms, door locks.

Sales Agent

Midtown Home Improvements
Nashville, Tennessee
01.2019 - 12.2020
  • Provided product demonstrations to potential buyers both in person or via video conferencing tools.
  • Created presentations and proposals for prospective clients.
  • Developed relationships with customers by providing excellent customer service.
  • Monitored industry news, developments, and trends related to our products and services.
  • Identified opportunities for cross-selling additional products and services.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Performed daily analysis of sales figures to identify areas of improvement within the team's performance.

Sales Associate

Dollar General
Nashville, Tennessee
01.2018 - 01.2019
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Conducted inventories on a regular basis to track stock levels.
  • Engaged customers in friendly, professional dialogue to determine needs.

Server

Logan's Roadhouse
Nashville, Tennessee
01.2016 - 01.2018
  • Stayed informed about daily specials, new menu items, promotions.
  • Took orders from customers accurately and in a timely manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked food before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

High School Diploma -

John Overton Comprehensive HIgh School
Nashville, TN
05-2013

Bachelor of Arts - English Language And Literature

Austin Peay State University
Clarksville, TN

Skills

  • Stock Rotation
  • Truck unloading
  • Order Fulfillment
  • Sanitation Practices
  • Package preparation
  • Safe Food Handling
  • Surface cleaning
  • Merchandising Techniques
  • Workplace Cleanliness
  • Labeling Accuracy
  • Adherence to Regulations
  • Stocking and Replenishment
  • Customer Relations
  • Cash Handling
  • Waste Reduction
  • Menu Memorization
  • Resolving Complaints
  • Basic Math
  • Inventory Management
  • Payment Processing
  • Order Taking
  • Quality Control
  • Kitchen Safety Standards
  • Serving and Bussing
  • Supply Restocking
  • Professionalism
  • Equipment Troubleshooting and Maintenance
  • Packaging and Labeling
  • Problem-solving aptitude
  • Adaptability
  • Equipment Operation
  • Inventory
  • Multitasking
  • Self Motivation
  • Excellent Communication
  • French translation

Languages

French
Native/ Bilingual

Timeline

Meat Clerk

Publix
01.2023 - 01.2024

Unarmed Security Officer

Thomas Protective Services
01.2021 - 01.2022

Sales Agent

Midtown Home Improvements
01.2019 - 12.2020

Sales Associate

Dollar General
01.2018 - 01.2019

Server

Logan's Roadhouse
01.2016 - 01.2018

High School Diploma -

John Overton Comprehensive HIgh School

Bachelor of Arts - English Language And Literature

Austin Peay State University

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Yoan Konkobo