Henok Bule
Clarkston,GA
Summary
With a proven track record at Uber, I excel in commercial driving and customer relations, consistently achieving high customer scores. Skilled in active listening and passenger assistance, I ensure timely and safe deliveries. My experience spans from driving to efficiently managing inventory at Amazon, highlighting my adaptability and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Driver
Uber
Atlanta, GA
04.2017 - Current
- Communicated effectively with dispatch and customers to provide status updates.
- Achieved consistently high customer scores due to exceptional service.
- Delivered goods and services to customers on time and in excellent condition.
- Transported clients to specified destinations safely and on-time.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Followed all relevant traffic laws and safety regulations.
Picker Packer
Amazon
Stone Mountain, GA
12.2020 - 05.2023
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Reported any damaged products to supervisor immediately upon discovery.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Food Packer
CSM Bakery
Tucker, GA
03.2015 - 04.2016
- Reported any discrepancies between actual product received and what was ordered.
- Processed returns from customers due to damaged goods or wrong orders.
- Followed all safety procedures while handling hazardous materials.
- Regulated machine flow specifications, speed, or temperature.
Education
Associate of Arts - Art
Georgia State University
Atlanta, GA05-2017
Tucker High School Diploma
Tucker, GASkills
- Commercial driving
- Passenger assistance
- Friendly and outgoing
- Active Listening
- customer Relations
Languages
English
Professional
Amharic
Native/ Bilingual
Hadiyign
Professional
Timeline
Picker Packer
Amazon
12.2020 - 05.2023
Driver
Uber
04.2017 - Current
Food Packer
CSM Bakery
03.2015 - 04.2016
Associate of Arts - Art
Georgia State University
Tucker High School Diploma
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