Henok Demisse
Emeryville,CA
Summary
Detail-oriented Data Analyst with strong experience in data processing, quality assurance, reporting, and application lifecycle management. Proven ability to extract insights from data, streamline workflows, and support strategic decisions using tools like SQL, Excel, Tableau, and SAP. Brings a unique blend of technical knowledge and operational experience across energy, transportation, automotive, and insurance sectors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Analyst / Data Coordinator
UCSF Transportation
San Francisco, USA
01.2023 - Current
- Maintained and managed transportation data systems, ensuring consistency and accuracy in scheduling for drivers and vehicles, and supporting data-driven decision-making.
- Assisted in budget forecasting and procurement tracking, contributing to the creation of real-time dashboards using Power BI to visualize financial and operational KPIs.
- Supported and participated in cross-functional projects, collaborating with vendors and internal stakeholders to optimize operational workflows through data analytics.
- Coordinated department-wide data collection and reporting processes, enabling efficient reporting pipelines, and contributed to data validation and QA efforts.
- Partnered with leadership to define Key Performance Indicators (KPIs) and developed reports and dashboards that provided actionable insights into transportation services.
- Helped implement standardized self-service reporting processes, promoting data accessibility and transparency across departments.
SGIP Operations / Data Processor & Analyst
Pacific Gas & Electric (PG&E)
Oakland, USA
10.2022 - 07.2023
- Processed and validated energy rebate applications, ensuring accuracy and compliance with program criteria.
- Conducted QA reviews and data audits to ensure integrity in customer and rebate data.
- Entered and maintained large datasets across internal systems, improving reporting speed and accuracy.
- Collaborated with analysts to identify performance metrics and improve processing workflows.
Incentives Analyst / Document Processing Specialist
Kia Motors America
Irvine, USA
04.2019 - 10.2022
- Managed high-volume rebate/incentive claim processing with focus on data quality and compliance.
- Created dashboards and reports to identify trends and assist in forecasting campaigns.
- Analyzed product eligibility and generated insight reports using Excel for strategic planning.
- Supported vendor and procurement data tracking as part of the incentive management process.
Data Processor / Claims Analyst
Church & Casualty Insurance
Newport Beach, USA
03.2018 - 04.2019
- Processed and billed complex insurance policies and audits, ensuring timely data entry.
- Reviewed and validated policyholder data and documentation for consistency and compliance.
- Supported data entry automation efforts and monthly reporting schedules.
HRIS Data Specialist
Cummins Cal Pacific
Irvine, USA
04.2017 - 02.2018
- Maintained HRIS databases, ensuring data accuracy across multiple reporting cycles.
- Designed ad hoc reports and dashboards for HR leadership using Excel and internal tools.
- Audited payroll reports bi-weekly and collaborated on procurement for HR tech systems.
Education
B.S. - Computer Science and Programming
California State University
Hayward, CA05-2025
A.S. - Computer Science
Irvine Valley College
Irvine, CA01.2020
B.A. - Human Resources Management and Leadership
New Generation University
01.2013
Skills
- SQL
- Tableau
- Microsoft Excel
- SAP
- Jira
- Postman
- Azure
- Maximo
- BearBuy
- Box
- WebNow
- Excel (PivotTables, VLOOKUP, Power Query)
- Adobe Suite
- Procurement & Vendor Management
- Project Support
- Data Accuracy
Certification
Microsoft Azure Fundamentals, AZ-900
Timeline
Administrative Analyst / Data Coordinator
UCSF Transportation
01.2023 - Current
SGIP Operations / Data Processor & Analyst
Pacific Gas & Electric (PG&E)
10.2022 - 07.2023
Incentives Analyst / Document Processing Specialist
Kia Motors America
04.2019 - 10.2022
Data Processor / Claims Analyst
Church & Casualty Insurance
03.2018 - 04.2019
HRIS Data Specialist
Cummins Cal Pacific
04.2017 - 02.2018
B.S. - Computer Science and Programming
California State University
A.S. - Computer Science
Irvine Valley College
B.A. - Human Resources Management and Leadership
New Generation University
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