Henry Baptiste
Hollywood,FL
Summary
Detail-oriented professional with experience in customer service and financial transactions. Processes transactions accurately while educating clients on financial products. Committed to enhancing customer satisfaction and collaborating with team members to uphold service delivery standards.
Overview
4
4
years of professional experience
Work History
Teller
Amscot Financial
11.2024 - Current
- Processed customer transactions with precision and efficiency using point-of-sale systems.
- Maintained cash drawer accuracy through regular reconciliation and error checks.
- Educated clients on financial products 15 times per day, enhancing customer understanding and satisfaction.
- Collaborated with team members to improve workflow and service delivery standards.
- Implemented best practices for handling sensitive financial information securely.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Sanitation Worker
City of Miami Beach
08.2022 - 10.2023
- Operated sanitation equipment to ensure cleanliness across public spaces 2 times a day .
- Conducted regular inspections to identify and address sanitation issues promptly.
- Collaborated with team members to maintain efficient waste disposal procedures.
- Monitored inventory levels of cleaning supplies and requested replenishments as needed.
Education
High School Diploma -
Miramar High
Miramar, FL06.2022
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Financial record keeping
- Conflict resolution techniques
- Financial software
- Fraud detection
- Math aptitude
Timeline
Teller
Amscot Financial
11.2024 - Current
Sanitation Worker
City of Miami Beach
08.2022 - 10.2023
High School Diploma -
Miramar High