Henry Bennett
Charlotte,NC
Summary
I am a consistent, hard-working, positive and highly motivated person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the workforce, expand my knowledge and skills.
Overview
9
9
years of professional experience
Work History
Operations Supervisor I
MedSpeed
Charlotte, NC
09.2020 - Current
- Assisted in recruiting, hiring and training of team members.
- Ensure accuracy & ongoing system maintenance of route, client and variable data.
- Processed inbound & outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Manage service quality & efficiency through daily observations.
- Monitored supply chain and managed logistics functions for company.
- Monitor exceptions & performance reports. Follow up with coaching.
- Assist operations with projects to improve operational efficiency & service quality.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Behavioral Health Technician
Novant Health
Charlotte, NC
06.2015 - 11.2018
- Record patient behavior and provide a safe, supportive environment for patients.
- Ensuring supervision of patients at all times.
- Assisting patients with basic personal care and to move or walk around.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Detect changes in condition of patients.
- Alerting nursing staff when patients need help.
- Maintaining confidentiality of patient information.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every thirty minutes to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Patient Transporter
Novant Health
Charlotte, NC
01.2013 - 05.2016
- Establish and maintain communication with patients and coworkers to improve quality of care and customer satisfaction.
- Transport patients inside and outside facility to designated areas in a punctual and timely manner.
- Lift patients in and out of bed, chairs, taxis and ambulances to move them to and from treatment areas.
- Offer comfort and support to patients and their families.
- Transport medical equipment, supplies and laboratory specimens to designated treatment, diagnostic and patient care areas.
- Move deceased patients and their belongings to the mortuary.
- Regularly participates in ongoing education to improve knowledge, skills and certifications.
- Protect patient confidence and hospital confidentiality by keeping all sensitive and patient information private.
Production Assistant Intern
ABC News
Los Angeles, CA
09.2012 - 09.2012
- Provide as news anchor fill in for microphone checks/camera checks.
- Deliver various supplies to and from newsroom.
- Transport newsroom staff to and from hotel.
- Coordinated travel for production staff by arranging transportation and hotels.
- Organized and stored filming equipment and other assets for production.
- Communicated with other crew members to coordinated production activities.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Completed wide range of tasks in diverse filming areas to support operations.
Education
Bachelor of Science - Biology
Johnson C. Smith University
Charlotte, NC05.2024
High School Diploma -
Providence Senior High School
Charlotte, NC05.2012
Skills
- Leadership
- Critical Thinking
- Teamwork
- Logistics
- Customer Relations
- Communication
- Office operations
Timeline
Operations Supervisor I
MedSpeed
09.2020 - Current
Behavioral Health Technician
Novant Health
06.2015 - 11.2018
Patient Transporter
Novant Health
01.2013 - 05.2016
Production Assistant Intern
ABC News
09.2012 - 09.2012
Bachelor of Science - Biology
Johnson C. Smith University
High School Diploma -
Providence Senior High School