Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Henry Brill

Poolesville

Summary

Dynamic and results-driven professional with extensive experience in customer service and team collaboration. Proven ability to enhance guest experiences through proactive engagement and effective problem-solving. Skilled in content writing and cultural analysis, consistently contributing to increased sales and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Dukes Grocery
Potomac
06.2025 - Current
  • Provides attentive service to guests, ensuring a pleasant dining experience.
  • Delivers exceptional customer service by proactively anticipating guest needs, responding promptly, and acknowledging all guests regardless of busyness or time of day.
  • Supports other wait staff members when needed during peak times; assisted with taking orders from large groups.

Restaurant Waiter

The Crossvines
Poolesville
06.2023 - 02.2025
  • Assisted customers, clarified concerns, and highlighted specials to increase profits.
  • Collaborated with hosts, bussers, and kitchen staff to coordinate preparation and service for customers.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Promoted from food runner to wait staff after exceeding expectations of management in my original role.

Grounds Crew Member

Bretton Woods
Potomac
04.2022 - 06.2023
  • Handled light construction equipment such as tractors, mowers, blowers, trimmers, and additional power tools.
  • Collaborated with other crew members to complete large-scale projects efficiently.
  • Performed regular maintenance of grounds, including mowing, trimming, edging, pruning, and planting.

Education

Bachelor of Arts - Double Major: Anthropology and History

Miami University
Oxford, OH
05-2026

High School Diploma -

Poolesville High School
Poolesville, MD
06-2022

Skills

  • Cultural analysis
  • Research methodologies
  • Historical analysis
  • Content writing
  • Team collaboration
  • Problem-solving
  • Conflict management
  • Customer service

Affiliations

  • Capitan of Club Dodgeball team. Increased team membership as head of recruiting by 30%. Helped lead team to a National Championship.

Accomplishments

  • Miami University Deans List

Timeline

Restaurant Waiter

Dukes Grocery
06.2025 - Current

Restaurant Waiter

The Crossvines
06.2023 - 02.2025

Grounds Crew Member

Bretton Woods
04.2022 - 06.2023

Bachelor of Arts - Double Major: Anthropology and History

Miami University

High School Diploma -

Poolesville High School

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