Henry Callahan
Chicago,IL
Summary
Results-driven host with 1.5+ years of experience in fine dining restaurants, providing exceptional customer service and ensuring seamless dining experiences. Proficient in seating, table bussing, OpenTable, and Mandarin fluency. Currently pursuing a Bachelor's degree at Loyola University Chicago.
Overview
3
3
years of professional experience
Work History
Youth Inspector - Tobacco Compliance
Multnomah County Health Department
07.2024 - Current
- Performed routine inspections to maintain adherence to regulations.
- Ensured compliance, conducting detailed assessments for regulatory adherence.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
Host
Andina Restaurant
06.2023 - 09.2023
Host
Andina Restaurant
06.2022 - 03.2023
- Answered telephone to provide dining information and take reservations.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Table Busser
HK Cafe
11.2021 - 06.2022
- Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
- Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
- Answered questions from guests and retrieved desired items to maximize satisfaction.
Education
Bachelor of Science - Criminal Justice
Loyola University Chicago
Chicago, IL06-2028
High School Diploma -
Cleveland High School
Portland, OR06-2024
Skills
- Front of House Management
- Personable and Friendly
- Guest Greeting and Seating
- Table Bussing
- Warm and Welcoming
- Multi-Line Telephone Systems
- Seating Assignment Preparation
- High-Volume Dining
- Menu Memorization
- Active Listening and Communication
- Regulatory compliance
Languages
Chinese (Mandarin)
Professional
Timeline
Youth Inspector - Tobacco Compliance
Multnomah County Health Department
07.2024 - Current
Host
Andina Restaurant
06.2023 - 09.2023
Host
Andina Restaurant
06.2022 - 03.2023
Table Busser
HK Cafe
11.2021 - 06.2022
Bachelor of Science - Criminal Justice
Loyola University Chicago
High School Diploma -
Cleveland High School
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