Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Henry Camacho

Bronx,NY

Summary

Experienced working in fast paced enthusiastic and physical environments. Service-oriented individual with a high positive energy and friendly demeanor. Well organized good communication skills with a strong attention to detail.

Overview

21
21
years of professional experience

Work History

Youth Specialist

Abbott House
03.2022 - Current
  • Facilitated group sessions and provided one-on-one support.
  • Planned and executed activities to promote skill and talent development.
  • Maintained safety and security of youth under care.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
  • Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
  • Delivered youth transitional assistance in areas of education, life skills and career development.
  • Developed individual and group programs to encourage prosocial behaviors.
  • Accommodated youths with academic and vocational trainings to deliver information on future career opportunities.

Driver

Lyft
06.2019 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Parking Attendant

Icon Parking
01.2020 - 01.2021
  • Answered general questions about parking fees, facilities and directions.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
  • Directed patrons to designated parking spaces.
  • Lifted, positioned and removed barricades to open or close parking lot areas.

Delivery Associate

Amazon
10.2019 - 01.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Completed routine maintenance on truck to keep in working order.

Audit Senior

Conauto C.A.
04.2011 - 08.2016
  • Developed and implemented corrective actions to bring business areas in line with standards.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Provided journal entries and performed accounting on accrual basis.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Trained new employees on accounting principles and company procedures.
  • Collected and reported monthly expense variances and explanations.
  • Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
  • Enhanced audit controls by improving planning and testing processes.
  • Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports.
  • Diminished outstanding debts by analyzing accounts for issues.

Customer Service Representative

Conecel S.A.
08.2010 - 01.2011
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.

Teller

Banco De La Produccion S.A.
01.2008 - 04.2010
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.

Collections Agent

Cobranzas Del Ecuador S.A.
08.2004 - 06.2007
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Negotiated with account holders to devise repayment plans and minimize collections receivables.
  • Reached out to approximately [Number] account holders daily.
  • Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.

Education

Entrepreneurship Degree - Entrepreneur

Universidad Guayaquil
04.2016

High School Diploma -

Academia Naval Almirante Illingworth
12.1999

Elementary School -

Centro De Estudios Espiritu Santo
12.1994

Skills

  • Excellent Communication
  • Attention to Detail
  • Multitasking Abilities
  • Microsoft Utilities
  • Positive youth development
  • Youth engagement
  • Behavior management

Accomplishments

    I have achieved the ability to relate optimally with people in different professional fields based on my experience, prioritizing the common good of those involved.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Youth Specialist

Abbott House
03.2022 - Current

Parking Attendant

Icon Parking
01.2020 - 01.2021

Delivery Associate

Amazon
10.2019 - 01.2020

Driver

Lyft
06.2019 - Current

Audit Senior

Conauto C.A.
04.2011 - 08.2016

Customer Service Representative

Conecel S.A.
08.2010 - 01.2011

Teller

Banco De La Produccion S.A.
01.2008 - 04.2010

Collections Agent

Cobranzas Del Ecuador S.A.
08.2004 - 06.2007

High School Diploma -

Academia Naval Almirante Illingworth

Elementary School -

Centro De Estudios Espiritu Santo

Entrepreneurship Degree - Entrepreneur

Universidad Guayaquil

Similar Profiles

CREATE PROFILE