Henry Castillero
Miami
Summary
Knowledgeable leader with record of accomplishment on diverse construction projects. Translates directives of architects, constructions managers and clients into actionable on-site directives to consistently meet project demands. Expert in tackling problems head-on and maintaining strict standards.
Overview
18
18
years of professional experience
Work History
Auto Repair Foreman
Chinos ink
Miami
02.2018 - 08.2024
- Trained and monitored employees to teach daily tasks and improve performance.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Monitored project progress to enforce adherence to deadlines and quality standards.
Geico Arx Program Customer Relations
H&m auto body
Miami
08.2012 - 09.2018
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
Customer Service Representative
Big Lots
Miami
03.2010 - 06.2012
- Contacted customers about potential service upgrades, new services and account changes.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Customer Service Representative
Bill Seidel's Hyundai and Kia
Miami
04.2006 - 02.2010
- Contacted customers about potential service upgrades, new services and account changes.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
GED -
American Academy
Miami, FL06-2004
Skills
- Employee training
- Project management
- Quality control
- Equipment maintenance
Timeline
Auto Repair Foreman
Chinos ink
02.2018 - 08.2024
Geico Arx Program Customer Relations
H&m auto body
08.2012 - 09.2018
Customer Service Representative
Big Lots
03.2010 - 06.2012
Customer Service Representative
Bill Seidel's Hyundai and Kia
04.2006 - 02.2010
GED -
American Academy