Oversaw build out of new facility including server room, fiber connections
Respond to support requests for Irvine and Toronto offices and all North American sales reps (currently 300+)
Procure, configure and turn up: laptops, phones, printers, servers, network switches and other related equipment as needed for Irvine and Toronto locations
Facilities management in partnership with HR
CEO/Founder
FEATHERHILL IT SERVICES
01.2016 - Current
Overview - Currently operate multiple cPanel web hosting servers in Los Angles, CA
Consult with users on web based projects, server infrastructure and other related projects
Consult and advise clients on hardware infrastructure, connectivity and backup services
Senior Systems Administrator
NETWRIX CORPORATION
10.2016 - 01.2019
Overview - Systems Administrator October 2016-January 2018, promoted to Senior Systems Administrator
Respond to support requests for Irvine, Ohio locations, and St Petersburg, Russia (as needed)
Procure, configure and turn up: laptops, phones, printers, servers, network switches and other related equipment as needed for Irvine and Ohio locations
Facilities management in partnership with HR
Travel to Ohio location as needed
Vice President Business Development/CEO
WEBRUNNERS INCORPORATED, INC.
01.2013 - 01.2016
Overview - Began as VP Business Development; WebRunners was acquired by a publicly traded company in 2014
Promoted to CEO/President
Negotiated long term lease for data center with Irvine Company
Migrated and merged three web hosting companies
Conducted 22 due diligence reviews of potential acquisitions
Planned and executed programs for customer success and reseller onboarding
Established and managed carrier relationships
Established and maintained strategic relationship with Irvine Company building management
Negotiated and secured licenses from Irvine Company for roof rights, intra and inter building fiber
President
APERISYS INTERNET, INC.
01.2002 - 01.2013
Overview - Define, develop and communicate vision & value proposition for: customers, partners and internal audiences
Managed sales process, customer onboarding and support
Created support and technology team responsible for driving and delivering cost effective technology solutions including server infrastructure, web development, customer support, managed services and SaaS
Account Manager - Channel, National Account Manager
NORTHPOINT COMMUNICATIONS
01.1998 - 01.2000
Overview - Started as Account Manager- Channel Accounts
Within 6 months closed new account in year 1 that generated over $10mm in revenue; promoted to National Account Manager
Responsible for developing and managing customer relationships with large national accounts and for setting the accounts' overall strategic direction
Plan, monitor and adjust all operational efforts to meet company goals
Coordinated with partner to manage and deploy 22 DS3's nationwide
Produced over 50% of company revenue in 2000
Education
Bachelor of Arts - Marketing
USC
Los Angeles
01-2024
Skills
Hardware troubleshooting
System security
Remote support
Virtualization technologies
Network administration
Information security
Software installation
Database administration
Backup solutions
Server management
Help desk management
IT asset management
Configuration management
IT infrastructure
Patch management
Disaster recovery
Incident management
Capacity planning
Data management
Performance tuning
Network monitoring
Operating systems
Active directory
Hardware installation
Quick learner
Program installations
Network firewall management
Workstation maintenance
Permissions and Access control
Project management
System updates
System upgrades
Software management
User training
Network security
LAN and WAN control
Data backup
Testing and quality assurance
Infrastructure planning
Product development
IP addressing and subnetting
System testing
Technical troubleshooting
Team collaboration
IT best practice framework expertise
PC diagnostics
End point configurations
Server event logging
Technical analysis
Startup and shutdown management
Application configuration
VoIP systems
Systems due diligence
Requirements definition
Connectivity resolution
Packet loss testing
Parts inventory management
Vendor relationship management
Analytical and methodical
IPv6 technologies
Servers expertise
Automation management
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Timeline
IT Administrator/Consultant
INMODE AESTHETIC MEDICAL DEVICES
01.2019 - Current
Senior Systems Administrator
NETWRIX CORPORATION
10.2016 - 01.2019
CEO/Founder
FEATHERHILL IT SERVICES
01.2016 - Current
Vice President Business Development/CEO
WEBRUNNERS INCORPORATED, INC.
01.2013 - 01.2016
President
APERISYS INTERNET, INC.
01.2002 - 01.2013
Account Manager - Channel, National Account Manager