Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henry Cordero

326 Audubon Ave Apt 41, New York,NY

Summary

Dynamic professional with extensive experience in hospitality, notably at Hyatt. Proven ability in customer service and time management, consistently enhancing guest satisfaction. Skilled in inventory management and problem-solving, ensuring efficient operations and a welcoming environment. Committed to delivering quality care and support, fostering positive experiences for clients and guests alike.

Overview

10
10
years of professional experience

Work History

Houseman/Guest Runner

Hyatt
New York , NY
11.2022 - Current
  • Performed routine inspections of hotel exteriors and interiors for maintenance needs.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Supported front desk operations during high-volume periods or as needed.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.

Home Health Aid

True Care Health
New York, NY
01.2022 - 01.2023
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Administered prescribed medications under direction from physician.
  • Provided companionship and monitored health condition of clients.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

Commercial Cleaner

Junior Guardian Angels Community Service Center
New York , NY
01.2020 - 01.2022
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Identified possible maintenance or safety issues and reported to supervisor and client.
  • Responded to emergency cleaning requests to ensure immediate clean-up of spills or accidents.
  • Cleaned building floors by sweeping, mopping or vacuuming
  • Greeted and assisted customers to foster positive experiences.
  • Cleaned building floors by sweeping, mopping or vacuuming.

Shuttle Driver

Hertz
New York , NY
01.2017 - 01.2022
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
  • Observed traffic laws and followed established routes and schedules.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.

Driver Helper

UPS
New York , NY
01.2015 - 12.2016
  • Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
  • Assisted drivers with navigation if necessary using GPS systems or maps provided by company.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Used scanners to track parcel information, condition or receipt.

Education

GED -

Riseboro
New York, NY
06-2012

Skills

  • Team collaboration
  • Problem solving
  • Customer service
  • Time management
  • Inventory management
  • Fluent in Spanish
  • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Timeline

Houseman/Guest Runner

Hyatt
11.2022 - Current

Home Health Aid

True Care Health
01.2022 - 01.2023

Commercial Cleaner

Junior Guardian Angels Community Service Center
01.2020 - 01.2022

Shuttle Driver

Hertz
01.2017 - 01.2022

Driver Helper

UPS
01.2015 - 12.2016

GED -

Riseboro

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Henry Cordero