Henry Dubon
KATY,TX
Summary
Skilled Mitigation Technician specializing in disaster management and property restoration. Expertise in water damage mitigation, mold remediation, and fire damage cleanup. Strong knowledge of safety protocols and effective client communication enhances operational efficiency and quality standards.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Mitigation Technician
H2o Solutions, Fire And Water Damage Restoration
KATY
06.2023 - 10.2026
- Set up air movers and dehumidifiers for mitigation work.
- Extracted water from properties using pumps, vacuums, and drying equipment.
- Removed damaged materials during fire and water restoration projects.
- Developed and implemented plans for the safe removal, containment, and disposal of hazardous materials.
- Ensured that all work performed met applicable regulations and industry standards.
- Documented jobsite conditions for restoration crews and supervisors.
- Communicated with property owners about mitigation process steps.
- Interacted with clients and stakeholders throughout the course of a project's lifecycle.
Car Wash Employee
Regency Car Wash & Detail
KATY, TX
01.2023 - 05.2023
- Operated point-of-sale systems to process cash, card, and mobile payments.
- Greeted customers and answered questions about products, prices, and store policies.
- Balanced cash drawer before and after shift using register procedures.
- Verified coupons, discounts, and payment methods during checkout.
- Resolved customer concerns at the register with calm, courteous service.
- Restocked front-end supplies and maintained clean checkout areas.
- Trained new cashiers on register steps and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Yes Prep Gulfton
Houston, TXSkills
- Water removal
- Moisture assessment
- Dehumidifier management
- Structural moisture control
- Customer communication
- Problem solving
- Attention to detail
- Odor mitigation
- Fire damage evaluation
- Demolition methods
- Mold removal methods
- Crisis management planning
Languages
English
Professional
Spanish
Full Professional
Affiliations
- I always been around other people worked in collectively with my peers.
- Always willing to learn from my co workers
- Hard working
References
References available upon request.
Timeline
Mitigation Technician
H2o Solutions, Fire And Water Damage Restoration
06.2023 - 10.2026
Car Wash Employee
Regency Car Wash & Detail
01.2023 - 05.2023
Yes Prep Gulfton