Quick-thinking employee recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement, accounting and data analysis.
Work History
In Store Shopper
1 Year 7 Months
Safeway | Tacoma, WA | 02.2025 - Current
Worked in the Drive Up and Go Department to fulfill customer's orders above a rate of 90 Items picked per hour.
Communicated with customers effectively and clearly for them and selected the correct products based on customer needs, product specifications and applicable regulations.
Ensured all orders were to be completed on time and handed off efficiently in line with safety directives and department policy
Supervisor / Baggage Handler
3 Months
H2 Consulting | SeaTac, WA | 05.2023 - 08.2023
Assisted Passengers in loading and unloading their bags onto the Rental Car Buses provided by the SeaTac Airport and ensured they were in a safe and organized matter during the trips
Oversaw and trained new hires to provide good customer service whilst making sure everyone got their breaks and lunch on time
Head Cashier
4 Months
Lowe's | Tacoma, WA | 04.2022 - 08.2022
Worked as a leader responsible for making sure that Cashiers got their breaks on time and training them to make sure they are pushing metrics
Highly knowledgeable on any register system such as Genesis, which was used for returns and RedVest which was used for general Sales
Pulling and counting money throughout the day as well as pulling all the tills when closing and turning them into the safe
Producing metrics of my own in getting Protection Plans or Lowe's Credit Cards
Ramp Service Agent
7 Months
McGee Air Services | SeaTac, WA | 11.2020 - 06.2021
Loaded planes full of cargo and bags under a quick time frame, dealing with an average of 5000 pounds per flight
Worked with team members to ensure there were no delays, while keeping a safe environment and that customers received their bags on time
Education
High School
Bellarmine Preparatory School | 06.2016
Skills
Time Management
Judgment and Decision Making
Active Listening
Operation and Control
Critical Thinking
Documentation and reporting
Customer service
Learning Strategies
Complex Problem Solving
Data analysis
Using Windows Word
Excel and PowerPoint on a computer and tablet at a proficient level for 10+ years