Henry Griese
Westminster,MD
Summary
Dynamic Leader with a proven track record at Ferguson HVAC, excelling in logistics and inventory management. Enhanced workflow efficiency through strategic process improvements and team mentoring. Skilled in shipping and receiving, with strong problem-solving abilities that drive operational success and client satisfaction. Additional extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Warehouse Manager
Ferguson HVAC
05.2018 - Current
- Oversaw daily warehouse operations to ensure efficient inventory management and timely order fulfillment with monthly sales in excess of $4 million.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Managed team performance through training, mentoring, and regular feedback to optimize productivity.
- Managed logistics to streamline shipping processes and improve delivery timelines.
- Certified PIT truck trainer
Catering Sales Manager
Salerno's Restaurant & Catering
04.2014 - 05.2018
- Cultivated relationships with clients, ensuring exceptional service and satisfaction throughout event planning process.
- Coordinated cross-functional teams to execute seamless catered events, adhering to client specifications and timelines.
- Oversaw contract negotiations with clients, ensuring compliance with company policies and maximizing profitability.
Server
Red Lobster
11.2004 - 02.2010
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Top 3 every week in gross sales, guest average, and add-on sales.
- Assisted in training new servers on menu items and service standards.
- Certified Trainer
Education
Bachelor of Science - Economics & Political Science
Washington College
Chestertown, MDSkills
- Customer Service
- Problem- Solving
- Shipping and receiving
- Forklift operations
- Inventory and stocking
- Logistics & Routing
Awards & Accomplishments
- Selected as 2024 Cultural Leadership Award
- Selected as an Official for the 2025 Maryland 2A Girls Lacrosse Championship Game
Timeline
Warehouse Manager
Ferguson HVAC
05.2018 - Current
Catering Sales Manager
Salerno's Restaurant & Catering
04.2014 - 05.2018
Server
Red Lobster
11.2004 - 02.2010
Bachelor of Science - Economics & Political Science
Washington College