Henry Hidalgo
Las Vegas,NV
Summary
Experienced master journeyman carpet installer with over 30 years of expertise in flooring installation. Strong background in maintenance engineering, with 5 years of experience in a hotel/casino setting. Consistently delivers high-quality craftsmanship and ensures utmost customer satisfaction. Skilled in minor HVAC repairs, plumbing, electrical repairs, and safety compliance. Prioritizes operational efficiency, team leadership, and effective problem-solving to achieve optimal results.
Overview
29
29
years of professional experience
Work History
Maintenance Engineer
Mirage/Hard Rock Hotel
07.2023 - 07.2024
- Resolved 25+ service requests weekly across HVAC, plumbing, and electrical, and flooring systems, ensuring quick and efficient repairs
- Installed and repaired flooring (carpet and tile) throughout rooms and casino, maintaining high quality standards for enhanced guest experience
- Performed minor HVAC maintenance (air filters, coil cleaning, thermostat replacements) and plumbing (toilet and faucet installations, water filter replacements)
- Addressed electrical repairs, including installing GFIs, outlets, light fixtures, and light bulbs, while ensuring minimal guest disruption
- Rebooted TVs and managed other guest-related maintenance requests, consistently focusing on customer-first service
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Journeyman Carpet Installer
Freeman’s Carpet Service
12.2022 - 05.2023
- Installed carpet and vinyl planks and VCT flooring in various hotels and casinos.
- Removed existing flooring materials and prepared area for installation of new products.
Journeyman/Foreman Carpet Installer
J & R Flooring Inc.
11.1995 - 06.2021
- Supervised carpet installation.
- Installed at all MGM Properties all Caesar Entertainment Properties. Also installed in all Indian Reservation Casino in California and in Elgin,IL Shreveport,LA and Biloxi, MS.
- Managed time efficiently in order to complete all tasks within deadlines.
Teacher Coordinator
IUPAT DC 15
07.2014 - 09.2018
- Opened Union hall and assisted painters on their job calls in the morning to be dispatched for work.
- Dispatched hard surface and carpet installers to signatory shops for work.
- Involved in JATC (Joint Apprenticeship Training Committee) as a teacher coordinator.
- Taught carpet and hard surface installation to new apprentices with four graduating.
- Taught classes as I was certified in Respirator, OSHA 10, OSHA 30, Rigging & Signaling, Forklift, Aerial/Scissor Lift and CPR First Aid. Also taught scaffold training (not certified).
In House Carpet And Hard Surface Installer
Circus Circus Hotel & Resort
02.2011 - 07.2014
- Installed and repaired carpet and hard surface areas in hotel and casino.
- Installed ceramic and tile in kitchens and bathrooms in hotel and casino.
- Averaged 25-30 room calls a week.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Worked with diverse types of weather and ground conditions.
- Facilitated smoother installations, organizing tools and materials in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Chino High School
Chino, CATraining For The Flooring Industry
Apprenticeship Program Local #1247
Whitter, CACertified Teaching Tech 1 &2
Finishing Trade Institute
Oakland, CACertificate - Certified Leadership Series
Finishing Trade Institute
Baltimore, MDSkills
- Customer-First Service
- Flooring Installation
- Maintenance & Repairs
- Equipment testing
- Supply and parts ordering
- Predictive maintenance
- Safety Compliance
- Lighting fixture maintenance
- Hand and power tool use
- Willing to learn
- Building maintenance
- Painting
Timeline
Maintenance Engineer
Mirage/Hard Rock Hotel
07.2023 - 07.2024
Journeyman Carpet Installer
Freeman’s Carpet Service
12.2022 - 05.2023
Teacher Coordinator
IUPAT DC 15
07.2014 - 09.2018
In House Carpet And Hard Surface Installer
Circus Circus Hotel & Resort
02.2011 - 07.2014
Journeyman/Foreman Carpet Installer
J & R Flooring Inc.
11.1995 - 06.2021
High School Diploma -
Chino High School
Training For The Flooring Industry
Apprenticeship Program Local #1247
Certified Teaching Tech 1 &2
Finishing Trade Institute
Certificate - Certified Leadership Series
Finishing Trade Institute
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