Henry Hollaway
Long Beach,CA
Summary
Diligent and detail-oriented professional with proven experience performing roles within customer-facing industries. Knowledgeable and experienced in front-end duties; sales, customer service, etc.; as well as back-end responsibilities; inventory, supplies, administrative tasks. Skilled in product sales and guest engagement. Frequently contributed to a positive customer experience, operational excellence, and meeting sales goals. Known for a strong work ethic and upholding standards.
Overview
12
12
years of professional experience
Work History
Studio Assistant
APEX Studios
01.2022 - 12.2023
- Scheduling and appointments, admin tasks
- Provided, sold, and maintained rental equipment
- Rented and maintained studio workspaces.
- Provided customer service
- Maintained all studios and shared areas in neat and clean fashion.
- assisted customers with assistance related to studios, equipment,
Server
Ammatoli
01.2021 - 12.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Logistics Coordinator
Pixel Print
01.2019 - 12.2020
- Tracked orders and notified customers of status or potential delays.
- Managed loading, unloading, movement, and sorting of product and supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Maintained organization and cleanliness of warehouse.
Server
Komo's
01.2016 - 12.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate
Columbia Sportswear
01.2016 - 12.2017
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Store Associate
Walgreens
01.2012 - 12.2014
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Arts - Journalism
Skills
- Guest Engagement
- Safe Food Handling
- Product Sales
- POS System Operation
- Payment & Order Processing
- Inventory & Supplies Coordination
- Warehouse Operations
- Front & Back-End Duties
- Administrative tasks
- Store Opening and Closing
- Equipment Maintenance
- Cleaning and sanitizing
- Strong Work Ethic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Studio Assistant - APEX Studios
01.2022 - 12.2023
Server - Ammatoli
01.2021 - 12.2021
Logistics Coordinator - Pixel Print
01.2019 - 12.2020
Server - Komo's
01.2016 - 12.2018
Sales Associate - Columbia Sportswear
01.2016 - 12.2017
Store Associate - Walgreens
01.2012 - 12.2014
Laney College - Bachelor of Arts, Journalism
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