HENRY JACOB
FULL STACK DEVELOPER
Lagos
Summary
An Inquisitive and Value driven armed with effective interpersonal and collaborative team working skills, a zealous hunger for achieving success, keen eye for details and an acute problem-solving ability using strategic project management skills that would contribute significantly to the holistic development and profitability of an organization, or society.
Overview
2023
2023
years of professional experience
3
3
Certificates
Work History
Fintech Analyst
Roqqu
2023 - 2024
- Simplify Financial Transactions: Streamlining financial transactions for consumers or businesses.
- Data Reporting: Generating reports and analyzing data
- Customer Interactions: Engaging with customers to address queries or concerns.
- Product Performance Evaluation: Assessing the performance of products or service.
Customer Service
Total Aviation
01.2021 - 01.2023
- Takes ownership of customers issues
- Troubleshoot problems and drive resolutions
- Escalate unresolved issues to relevant internal teams
- Collect prompt and accurate customer feedback
- Master the use of a help desk software
I.T
City & Guild
01.2019 - 01.2020
- Accurate and effective completion of assigned task
- Contribute to team efforts by accomplishing related results as needed
- Increased organizational productivity and efficiency by strategic innovation of protocols in routine phases of the job
Education
B.Sc - Computer Science
Institut Superieur De' Management Adonai
Benin Republic01.2021
SSCE - undefined
Silver Fountain College
Lagos State01.2017
Skills
Certification
Customer Success Master Class 2024
Interests
Brainstorming, Analyzing and Retro Gaming
Timeline
Front end web developer
04-2025
Customer Success Master Class 2024
11-2023
Information Security Management System 2023
05-2023
Customer Service
Total Aviation
01.2021 - 01.2023
I.T
City & Guild
01.2019 - 01.2020
SSCE - undefined
Silver Fountain College
Fintech Analyst
Roqqu
2023 - 2024
B.Sc - Computer Science
Institut Superieur De' Management Adonai