Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Henry Kirkendall

Carmel,IN

Summary

Dynamic manager with a proven track record at Rita's Italian Ice, enhancing employee engagement and optimizing resource allocation. Skilled in resource and workflow management, I fostered a positive work environment that boosted team productivity and morale. Committed to exceptional customer service and effective problem solving in stressful environments.

Overview

6
6
years of professional experience

Work History

Manager in Charge

Rita's Italian Ice
05.2023 - Current
  • Enhanced employee engagement with regular feedback, recognition programs, and career development support.
  • Improved team productivity by implementing efficient project management strategies and streamlining processes.
  • Optimized resource allocation by analyzing data trends and adjusting strategies accordingly to maximize efficiency.
  • Provided strong leadership to enhance team productivity and morale.
  • Evaluated hiring, firing, and promotions requests.
  • Created a positive work environment by fostering open communication and encouraging employee development opportunities.

Busser/Host

Crafters Pizza
01.2022 - 01.2023
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Soccer Referee

WYSA (Westfield Youth Soccer Association)
03.2019 - 03.2021
  • Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
  • Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.

Education

HR Management

Westfield High School
Westfield, IN
05-2028

Skills

  • Customer service expertise
  • Employee training
  • Compliance assessment and evaluation
  • Employee engagement techniques
  • Troubleshooting and problem resolution
  • Process optimization leadership
  • Workflow improvement
  • Strategic resource management
  • Customer relations

Interests

  • Avid Reader
  • Team Sports
  • Gym Workouts
  • Tech enthusiast
  • Crafting and DIY Projects

Timeline

Manager in Charge

Rita's Italian Ice
05.2023 - Current

Busser/Host

Crafters Pizza
01.2022 - 01.2023

Soccer Referee

WYSA (Westfield Youth Soccer Association)
03.2019 - 03.2021

HR Management

Westfield High School

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Henry Kirkendall