Tressa Kent
Pattonville,TX
Summary
I am very hard worker liable
Experienced with team leadership, strategic planning, and operational efficiency. Utilizes strong problem-solving skills to address challenges and drive success. Track record of fostering collaborative environments and achieving organizational goals.
Management professional well-versed in optimizing operations and driving team performance. Known for fostering collaborative environments and consistently meeting organizational goals. Proficient in strategic planning and adaptable to dynamic business needs.
Overview
21
21
years of professional experience
1
1
Language
Work History
Manager in Charge
M&M store
PATTONVILLE, Texas
05.2020 - 01.2025
- Cashier cook i
Server Trainer
Pizza Hut
Paris, TX
02.2017 - 02.2021
- Customer service
- Conducted regular workshops on handling difficult customer interactions, leading to fewer complaints.
Manager
Burger King
Lindale, Texas
02.2004 - 09.2008
- Customer service
Education
Some College (No Degree) - BIBCIAL BIBLE COLEGE
TERRELL HIGH SCHOOL
Lindale, TXGED -
TERRELL HIGH SCHOOL
Terrell, TX 05.2001 -
Skills
Customer relations
Empathy and patience
Liquor regulations and compliance
Liquor law compliance
Point of sale proficiency
Fraud prevention awareness
Payment posting
Point-of-sale system operation
Identification checks
Staff mentoring
Point of sale operation
Order verification
Inventory control
Inventory management
Sales expertise
Guest inquiries
Refund handling
POS system operations
Order packaging
Staff training
Refunds and exchanges
Cash drawer balancing
Professionalism and courtesy
Product knowledge
Cash register systems
Order taking
Cash handling expertise
Reliability and punctuality
Daily reporting
Cash handling and management
Cash management
Cleaning and sanitizing
Money handling
Work ethic and integrity
ID verification
Patience and empathy
Customer service excellence
Product recommendations
Product restocking
Time management skills
POS systems
Payment collection
Cash register operation
Customer service
Compliance monitoring
Staff development
Motivation techniques
Customer relations
Timeline
Manager in Charge
M&M store
05.2020 - 01.2025
Server Trainer
Pizza Hut
02.2017 - 02.2021
Manager
Burger King
02.2004 - 09.2008
GED -
TERRELL HIGH SCHOOL
05.2001 -
Some College (No Degree) - BIBCIAL BIBLE COLEGE
TERRELL HIGH SCHOOL