Henry Lee
San Francisco
Summary
Enthusiastic Assistant Manager offers over 19 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output.
Overview
29
29
years of professional experience
Work History
Autonomous Roadside Assistant
Transdev
11.2022 - Current
- Participated in ongoing training and certification programs to maintain up-to-date knowledge of industry best practices and advancements in technology.
- Continuously expanded knowledge of vehicle systems and common issues to better diagnose problems and provide accurate solutions.
- Demonstrated expertise in utilizing tools and equipment necessary for successful roadside assistance operations.
- Managed time efficiently to ensure rapid response to multiple simultaneous roadside assistance requests within assigned territory.
- Responding to request for autonomous vehicle in challenging area, diagnose the issues and resolve issue while on field
Autonomous Vehicle Operator
Transdev/Waymo
06.2021 - Current
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
Assistant Manager
Walgreens
04.2001 - 11.2020
- Stock merchandise supervise 10-15 employee delegate task to employees manage inventory control cash handling, balance cash report resolve customer service issues order products.
- Trained team of 10 to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
- Completed inventory audits to identify losses and project demand.
Shift Manager
Burger King
09.1996 - 04.2001
Education
B.S - Marketing
San Francisco State University
2003
Skills
- Cash handling
- Customer service
- Detail oriented
- Inventory control
- Product and service knowledge
- Sales monitoring
- Time Management
- Staff development
References
References
References Available on Request
Timeline
Autonomous Roadside Assistant
Transdev
11.2022 - Current
Autonomous Vehicle Operator
Transdev/Waymo
06.2021 - Current
Assistant Manager
Walgreens
04.2001 - 11.2020
Shift Manager
Burger King
09.1996 - 04.2001
B.S - Marketing
San Francisco State University
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