Henry Little
Summary
Results-driven basketball coach specializing in player development, game analysis, and logistics coordination. Proven ability to enhance team performance through effective practice plans and disciplined team culture.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Basketball Coach and Team Operations
EmpowerMe Academy
San Francisco
01.2025 - Current
- Serve as head coach for multiple AAU teams.
- Lead practices and individual skill development sessions.
- Design and implement practice plans for multiple teams.
- Analyze player statistics and game film to inform coaching decisions and enhance player development.
- Develop team culture by implementing accountability and discipline initiatives that fostered teamwork.
- Coordinate AAU team schedules, travel, and tournament logistics to ensure smooth operations.
Ticket Operations & Sales
Los Angeles Chargers
Los Angeles
08.2021 - 02.2024
- Generated over $400,000 in group ticket sales, enhancing growth of sales program.
- Resolved complex ticketing issues using Archtics and Ticketmaster (TM1) in high-volume environment.
- Managed game-day box office operations while assisting staff with customer ticketing concerns.
Guest Services & Ticket Sales
Oakland Athletics
Oakland
06.2016 - 08.2019
- Led game-day box office operations, overseeing ticket sales to ensure smooth transactions.
- Collaborated with premium sales team to efficiently process group ticket and suite orders, enhancing customer satisfaction.
- Managed customer relationships using Salesforce CRM, supporting targeted sales activities to increase revenue.
- Resolved ticketing issues, ensuring accurate cash reconciliations and maintaining operational integrity.
Brand Ambassador
Guayaki
Syracuse
01.2019 - 02.2020
- Executed campus marketing campaigns that enhanced Guayakí Yerba Mate brand visibility.
- Represented brand at campus events, engaging consumers through product sampling.
- Collected customer insights to inform marketing strategies and optimize distribution approaches.
Education
Bachelor of Science, Sport Management - David B. Falk College of Sport And Human Dynamics
Syracuse University
Syracuse, NY05-2021
Skills
- Player development
- Game & film analysis
- Team logistics coordination
- Practice planning
- Active athlete, 6'6" 210 lbs
- Customer relationship management
- Sales strategy
Certification
- Sudden Cardiac Arrest
- CDC Heads Up - Concussion Training
Timeline
Basketball Coach and Team Operations
EmpowerMe Academy
01.2025 - Current
Ticket Operations & Sales
Los Angeles Chargers
08.2021 - 02.2024
Brand Ambassador
Guayaki
01.2019 - 02.2020
Guest Services & Ticket Sales
Oakland Athletics
06.2016 - 08.2019
Bachelor of Science, Sport Management - David B. Falk College of Sport And Human Dynamics
Syracuse University