Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Henry Montemayor

Natick,MA

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specializing in customer service, time management, and conflict resolution, ensuring smooth dining experiences. I also excel at communication, adaptability, and teamwork, leveraging these skills to meet diverse customer & coworker needs and maintain high satisfaction levels in the workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Bartender

Olive Garden Restaurant
Framingham, MA
02.2024 - Current
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Developed good working relationships with fellow employees through effective communication.

Server/Table Busser

Bluebird Bar and Grill
Newton, MA
06.2023 - 12.2023
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Interior Cleaning Specialist/Cashier

Scrub A Dub Car Wash
Framingham, MA
05.2022 - 08.2023
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Performed miscellaneous job-related duties as assigned by supervisor.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed company uniform, performance and security policies with every job.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Steam-cleaned or shampooed carpets.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Natick High School
Natick, MA
06-2023

Skills

  • Wine Pairings
  • Suggestive Selling
  • Liquor, wine, and food service
  • Bartending knowledge
  • Exceptional customer service
  • TiPs certified
  • Hardworking, honest, reliable

Certification

  • TiPs certified

Languages

English
Native/ Bilingual
Spanish
Limited
German
Limited

Affiliations

  • I love to garden and have over 30 of my own fruit trees
  • I'm big into camping, whitewater kayaking, hiking, & just about anything that gets me into the outdoors
  • I build cars and computers in my free time as well

References

References available upon request.

Timeline

Server/Bartender

Olive Garden Restaurant
02.2024 - Current

Server/Table Busser

Bluebird Bar and Grill
06.2023 - 12.2023

Interior Cleaning Specialist/Cashier

Scrub A Dub Car Wash
05.2022 - 08.2023

High School Diploma -

Natick High School

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Henry Montemayor