Henry Nixon
Omaha
Summary
Dynamic vendor management and communication specialist dedicated to enhancing relationships between organizations and key stakeholders. Leverages a robust background in management, training and development, process improvement, and crisis management to deliver innovative solutions that elevate organizational effectiveness. Proven strengths in effective communication, supportive leadership, and collaborative teamwork drive successful outcomes in high-pressure environments. Expertise in pedagogy, the ADDIE model, sales/customer service, and information technology services further enriches the ability to meet diverse organizational needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Director Vendor Management
EagleView Technologies
08.2016 - Current
- Manages our drone vendor networks for insurance inspections across the United States and Canada.
- Facilitates in full onboarding for new TPP partners and their pilots.
- Consults in selling our services and bringing on new products outside of what we currently offer.
- Maintains our PowerBI reporting and training documentation for vendors.
- Identifies needs for our internal and external stakeholders.
- Ensures that all current and new vendors meet our strict compliance requirements.
Corporate Trainer Senior
TSYS Merchant Solutions
06.2012 - 08.2016
- Facilitated new hire curriculum every month for two weeks to a diverse audience consisting of operations, customer service, and merchant advocates.
- Created and trained new curriculum related to products and soft skills.
- Consulted and trained on new product launches related to payment gateways, terminals, and value added products.
- Maintained a strong relationship across sales, product, operations, marketing, management, and vendors.
- Increased merchant advocates’ knowledge and confidence on selling merchants solutions.
- Provided crucial client facing training.
Assistant to UNO’s Communication Assistant Director
University of Nebraska
08.2011 - 05.2012
- Liaison and consultant between the assistant director and the entire speech department faculty.
- Delegated speech consulting center tasks to University instructors.
- Oversaw operations and coordinated projects correlated to the speech-consulting center.
- Increased student usage, during the 2011/2012 academic year, of the speech center by over 30% by assisting in branding and marketing the speech-consulting center.
- Developed and managed strategies for the daily consulting operations.
Speech Instructor
University of Nebraska
08.2010 - 05.2012
- Planned and developed objectives within a course curriculum with adult learning techniques.
- Created lesson plans to cater to the four different types of listening styles through the ADDIE training and development design model.
- Implemented assessment tools in order to see progress or changes needed for communication apprehension and daily objectives.
- Managed and coached one-on-one communication training with adult students across the University.
- Participated in consulting weekly meetings with the director of the speech department.
- Assisted in marketing strategies to enroll students in a speech minor, which increased during the 2011/2012 academic year.
Information Technology Services
Westside Middle School
01.2009 - 08.2010
- Assisted teachers, staff, and students with technology problems.
- Represented the department in weekly technology staff meetings.
- Assisted and improved large projects with technology upgrades.
- Learned and kept up-to-date with new standards in our area of technology.
Education
Master of Arts - Communication Studies
University of Nebraska
Omaha, Nebraska05.2012
Bachelor of Arts - Communication Studies
University of Iowa
Iowa City, Iowa05.2008
Skills
- Project oversight
- Effective strategic leadership
- Data-driven decision making
- Coaching and mentoring
- Implementation of technical solutions
- Training initiative creation
- Effective public speaking
- Work Planning and Prioritization
- Talent acquisition and assessment
- Documentation and reporting
- Contract negotiation expertise
- Effective team leadership
Certification
Six Sigma Green Belt
Timeline
Associate Director Vendor Management
EagleView Technologies
08.2016 - Current
Corporate Trainer Senior
TSYS Merchant Solutions
06.2012 - 08.2016
Assistant to UNO’s Communication Assistant Director
University of Nebraska
08.2011 - 05.2012
Speech Instructor
University of Nebraska
08.2010 - 05.2012
Information Technology Services
Westside Middle School
01.2009 - 08.2010
Bachelor of Arts - Communication Studies
University of Iowa
Master of Arts - Communication Studies
University of Nebraska
Awards and Quotes
National Communication Association October 2012
Research selected and presented at the NCA convention, National Communication Association Basic Course Division Award 2011
National award for the top oral communication education program, Dr. Karen Dwyer, University of Nebraska
Assistant Director of the University of Omaha’s Communication Department
“Henry has been a great encouragement to other students and faculty. I consider Henry one of the best graduate teaching assistants I have ever had in the department.”, Nick Klotz, University of Nebraska
Speech 1110 Instructor
“Henry has the ability to effectively communicate, lecture and train a diverse adult population. He will be an asset to any company’s public relation, crisis management, training and developmental team.”, Scott Leeman, University of Iowa
Manager, IT User Support
“Henry showed professionalism, took responsibility for projects and completed assigned tasks. I strongly recommend Henry for employment with any organization.”