HENRY POMALES
Dedham,MA
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 30 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
16
16
years of professional experience
Work History
Honda Certified Master Technician
Ocean Honda Of Brockton
06.2014 - 11.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- ASE Certified Master Tech
- Former Nissan Master Tech
Automotive Technician
Prime Honda
06.2007 - 06.2014
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Education
Associate of Applied Science - Automotive Technology
Benjamin Franklin Institute of Technology
Boston, MA05.1992
Skills
- Alignments Experience
- Calibration Understanding
- Changing Oil
- Job Scheduling
- Inspecting Vehicles
- Preventive Maintenance
- Electrical Failure Repairs
- Vehicle Inspection
Languages
Spanish
Native or Bilingual
Timeline
Honda Certified Master Technician
Ocean Honda Of Brockton
06.2014 - 11.2023
Automotive Technician
Prime Honda
06.2007 - 06.2014
Associate of Applied Science - Automotive Technology
Benjamin Franklin Institute of Technology
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