Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Henry Potter

Salt Lake City,UT

Summary

Accomplished Project/Installation Manager with a proven track record at Cactus and Tropicals, enhancing project delivery through expert installation planning and advanced problem-solving. Spearheaded team development, achieving significant improvements in workmanship quality and customer satisfaction. Skilled in cross-functional collaboration and staff management, consistently meeting deadlines and exceeding client expectations.

Overview

18
18
years of professional experience

Work History

Project/Installation Manager

Cactus and Tropicals
11.2017 - Current
  • Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
  • Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
  • Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
  • Negotiated contracts with subcontractors, securing favorable terms that benefited both parties.
  • Managed installation schedules proactively to avoid delays and reduce downtime for clients.
  • Coordinated all aspects of installations including labor allocation, material procurement, permitting approvals, site preparation work.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Regional Manager

E-Cig Source
04.2012 - 10.2017
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Plant Packer

UniFirst
03.2010 - 04.2012
  • Performed quality control checks on finished products, ensuring compliance with company standards before shipment.
  • Reinforced a culture of continuous improvement by actively participating in team meetings, offering constructive feedback, and implementing suggestions from colleagues and supervisors.
  • Supported inventory management by accurately logging packed items, contributing to streamlined warehouse operations.
  • Prepared shipments for transport, ensuring proper labeling and documentation complied with shipping regulations.

Shipping and Receiving Manager

Greenwell & Chisolm Printing
09.2006 - 03.2010
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.

Education

Bachelor Of Photography Art - Photography

East Tennessee State University
Johnson City, TN
08.2001

Skills

  • Customer Service
  • Construction
  • Workload prioritization
  • Health and safety
  • Deadline Management
  • Installation planning
  • Task Delegation
  • Scheduling Coordination
  • Crew Management
  • Project Management
  • Project Planning
  • Schedule Management
  • Staff Management
  • Advanced problem solving
  • Cross-Functional Collaboration

Timeline

Project/Installation Manager

Cactus and Tropicals
11.2017 - Current

Regional Manager

E-Cig Source
04.2012 - 10.2017

Plant Packer

UniFirst
03.2010 - 04.2012

Shipping and Receiving Manager

Greenwell & Chisolm Printing
09.2006 - 03.2010

Bachelor Of Photography Art - Photography

East Tennessee State University

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Henry Potter