Henry Regnery
New York
Summary
NYU Hospitality and Tourism Management student with experience in guest services and travel operations. Skilled in customer service, time management, and public speaking through internships with Marriott Vacations Worldwide and Tauck Tours, plus part-time food service roles. Brings adaptability and a global perspective enhanced by a summer program in Florence.
Overview
5
5
years of professional experience
Work History
Front Desk Intern
Marriott Vacations Worldwide
05.2025 - 08.2025
- Worked as a front desk intern at a Marriott Vacation Club in Hilton Head Island, South Carolina.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Trained new staff members in customer service techniques and hotel operations.
Summer Intern
Tauck Tours
05.2024 - 08.2024
- Participated in a part time summer internship position at Tauck Tours in the sales and reservations department.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
- Gathered, organized and input information into digital database.
Crew Member
Jersey Mike’s Subs
01.2021 - 08.2023
- Worked part-time during high school at this growing sandwich chain.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
Education
Bachelor of Science - Hospitality and Tourism Management
New York University
New York, NY09.2025
Summer Program
Florence University of the Arts
08.2023
High School Diploma - undefined
Ridgefield High School
Ridgefield, CT06.2023
Skills
- Microsoft Office
- Time Management
- Adaptability
- Customer Service
- Public Speaking
- Guest relations
- Document management
- Travel arrangements
- Hospitality best practices
Websites
Timeline
Front Desk Intern
Marriott Vacations Worldwide
05.2025 - 08.2025
Summer Intern
Tauck Tours
05.2024 - 08.2024
Crew Member
Jersey Mike’s Subs
01.2021 - 08.2023
Summer Program
Florence University of the Arts
High School Diploma - undefined
Ridgefield High School
Bachelor of Science - Hospitality and Tourism Management
New York University
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