Summary
Overview
Work History
Education
Skills
Timeline
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Henry Rogland

Seattle,WA

Summary

Highly motivated Content Creator with a proven track record in developing engaging content. Demonstrates the ability to work effectively both independently and collaboratively, ensuring successful outcomes. Skilled in managing multiple projects simultaneously, showcasing a strong ability to prioritize and meet deadlines.

Overview

11
11
years of professional experience

Work History

Content Strategist

StaffReady
01.2024 - Current
  • Conducted market research to analyze trends, customer fit, and competitor activity
  • Developed and implemented content standards with clear style, tone of voice, and accessibility guidelines
  • Maintained a content calendar with defined objectives and timelines, coordinating across departments for seamless project management
  • Created and optimized marketing content for email, website, and social media channels, ensuring engagement across platforms
  • Produced client-facing materials (user guides, feature flyers, videos) and internal documentation to meet regulatory compliance (SOC 2)
  • Facilitated communication with internal teams, managing both internal and external messaging through newsletters and release notes
  • Performed regular content audits, identified gaps, and maintained an inventory of active content
  • Managed and utilized tools like TalentLMS, Wistia, and Drip to support content delivery and analytics
  • Monitored engagement metrics (leads, conversions) and evaluated content performance to improve marketing qualified leads (MQLs)

Technical Writer

StaffReady
01.2020 - 01.2024
  • Developed over 250 technical documents, including marketing materials, user guides, and training resources
  • Produced video-based training materials and documentation in collaboration with the instructional design team
  • Established best practices for document organization and content creation to ensure clarity and consistency across all materials
  • Created UX copy and supported the implementation of LMS and CMS systems for internal and external content management

Senior Customer Service Representative / Trainer

Trident Seafoods
01.2017 - 01.2020
  • Managed over 300 accounts for food service, military, and club sales, processed orders, and coordinated international logistics
  • Onboarded and trained new hires, developed training materials, and conducted performance assessments for continuous improvement

Performance Manager

KuKuRuZa Gourmet Popcorn
01.2014 - 01.2017
  • Oversaw training and performance of retail staff, drove sales growth, and managed community partnerships
  • Implemented cost-saving strategies in operations, including inventory management to reduce waste and optimize productivity

Education

M.S. - Learning Experience Design & Educational Technology

Western Governors University
Seattle
07.2025

Technical Writing Certificate -

University of Washington
Seattle
06.2018

B.A. - English, Minor in Linguistics and Cultural Studies

Seattle Pacific University
Seattle
06.2014

Skills

  • Content Strategy
  • Technical Writing
  • Video Editing
  • Video Production
  • Project Management
  • Copywriting
  • Editing
  • Learning Experience Design
  • UX Writing
  • Graphic Design
  • Adobe Suite
  • ADDIE
  • SAM
  • Understanding by Design (UBD)
  • Web analytics
  • SEO strategies

Timeline

Content Strategist

StaffReady
01.2024 - Current

Technical Writer

StaffReady
01.2020 - 01.2024

Senior Customer Service Representative / Trainer

Trident Seafoods
01.2017 - 01.2020

Performance Manager

KuKuRuZa Gourmet Popcorn
01.2014 - 01.2017

M.S. - Learning Experience Design & Educational Technology

Western Governors University

Technical Writing Certificate -

University of Washington

B.A. - English, Minor in Linguistics and Cultural Studies

Seattle Pacific University
Henry Rogland