Henry Rogland
Seattle,WA
Summary
Highly motivated Content Creator with a proven track record in developing engaging content. Demonstrates the ability to work effectively both independently and collaboratively, ensuring successful outcomes. Skilled in managing multiple projects simultaneously, showcasing a strong ability to prioritize and meet deadlines.
Overview
11
11
years of professional experience
Work History
Content Strategist
StaffReady
01.2024 - Current
- Conducted market research to analyze trends, customer fit, and competitor activity
- Developed and implemented content standards with clear style, tone of voice, and accessibility guidelines
- Maintained a content calendar with defined objectives and timelines, coordinating across departments for seamless project management
- Created and optimized marketing content for email, website, and social media channels, ensuring engagement across platforms
- Produced client-facing materials (user guides, feature flyers, videos) and internal documentation to meet regulatory compliance (SOC 2)
- Facilitated communication with internal teams, managing both internal and external messaging through newsletters and release notes
- Performed regular content audits, identified gaps, and maintained an inventory of active content
- Managed and utilized tools like TalentLMS, Wistia, and Drip to support content delivery and analytics
- Monitored engagement metrics (leads, conversions) and evaluated content performance to improve marketing qualified leads (MQLs)
Technical Writer
StaffReady
01.2020 - 01.2024
- Developed over 250 technical documents, including marketing materials, user guides, and training resources
- Produced video-based training materials and documentation in collaboration with the instructional design team
- Established best practices for document organization and content creation to ensure clarity and consistency across all materials
- Created UX copy and supported the implementation of LMS and CMS systems for internal and external content management
Senior Customer Service Representative / Trainer
Trident Seafoods
01.2017 - 01.2020
- Managed over 300 accounts for food service, military, and club sales, processed orders, and coordinated international logistics
- Onboarded and trained new hires, developed training materials, and conducted performance assessments for continuous improvement
Performance Manager
KuKuRuZa Gourmet Popcorn
01.2014 - 01.2017
- Oversaw training and performance of retail staff, drove sales growth, and managed community partnerships
- Implemented cost-saving strategies in operations, including inventory management to reduce waste and optimize productivity
Education
M.S. - Learning Experience Design & Educational Technology
Western Governors University
Seattle07.2025
Technical Writing Certificate -
University of Washington
Seattle06.2018
B.A. - English, Minor in Linguistics and Cultural Studies
Seattle Pacific University
Seattle06.2014
Skills
- Content Strategy
- Technical Writing
- Video Editing
- Video Production
- Project Management
- Copywriting
- Editing
- Learning Experience Design
- UX Writing
- Graphic Design
- Adobe Suite
- ADDIE
- SAM
- Understanding by Design (UBD)
- Web analytics
- SEO strategies
Timeline
Content Strategist
StaffReady
01.2024 - Current
Technical Writer
StaffReady
01.2020 - 01.2024
Senior Customer Service Representative / Trainer
Trident Seafoods
01.2017 - 01.2020
Performance Manager
KuKuRuZa Gourmet Popcorn
01.2014 - 01.2017
M.S. - Learning Experience Design & Educational Technology
Western Governors University
Technical Writing Certificate -
University of Washington
B.A. - English, Minor in Linguistics and Cultural Studies
Seattle Pacific University
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