Henry Rosales
Kyle,Texas
Summary
Dependable worker with experience in the transportation and car industry with a proven record of successfully completing work on time. Motivated team player with excellent customer service. Proven the ability to remain calm and professional in high level stress situations while still being quick and effective. Possess exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
5
5
years of professional experience
Work History
Inventory/ Vehicle Specialist
Hendrick Automotive Group
10.2023 - 10.2024
- Followed all company policies and procedures to deliver quality work.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Developed effective improvement plans in alignment with goals and specifications.
Delivery Driver
Amazon
08.2022 - 02.2023
- Checked delivery addresses and verified correct package delivery
- Utilized relevant map programs and GPS systems to navigate routes
- Adhere to delivery schedules and deadlines
Car Porter
Covert Cadillac
04.2020 - 06.2021
- Utilized strong communication skills to effectively interact with customers and colleagues on a daily basis
- Monitored fuel level of each vehicle before it is rented out returned back into inventory
- Inspected cars for any type of damages
- Demonstrated superior customer service skills by providing courteous, prompt assistance to customers and their needs
- Maintained car lot organized
- Supervised other car porters
Car Detailer
Lost Pine Toyota
09.2019 - 01.2020
- Provided efficient and courteous services to customers at all times
- Thoroughly cleaned interior and exteriors of vehicles using a variety of high quality chemicals
- Used different equipment to execute my job properly
- Restored leather and scratches using effective methods
Education
some college -
Austin Community College
Kyle, Texas08.2021
high school diploma -
Jack C. Hays High School
Kyle, Texas06.2019
Skills
- Heavy Hauling
- Freight expertise
- Time management
- Vehicle inspection
- Customer service
- Verbal communication
- Social
- Organized
- Fast learner
- Hard worker
- Management/ supervisor
- Management collaboration
- Technical troubleshooting
- Team collaboration
- Continuous improvement
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Attention to detail
- Organizational skills
- Active listening
- Reliability
- Team leadership
- Inventory management
- Negotiation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inventory/ Vehicle Specialist
Hendrick Automotive Group
10.2023 - 10.2024
Delivery Driver
Amazon
08.2022 - 02.2023
Car Porter
Covert Cadillac
04.2020 - 06.2021
Car Detailer
Lost Pine Toyota
09.2019 - 01.2020
some college -
Austin Community College
high school diploma -
Jack C. Hays High School
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